Îãëàñè , Oglasi , rabotnimesta.mk , rabotnimesta , Oglasnik , Îãëàñíèê , rabota , ðàáîòà , OneContact Skopje - Application Support Level 3

                                                       
  
   



   Application Support Level 3
 Основна дејност Електроника и Телекомуникации
 Огласувач   OneContact Skopje
 Регион Цела Македонија
 Отворен од 31/7/2020
 Отворен до 31/8/2020
 Плата Нема информација
 Број на работни места Нема информација
 Вид на работување Неопределено
 Телефон Нема информација
 E-Mail jobs@onecontact.com.mk
 Потребни квалификации
 Candidate must have the following qualifications:

Degree/Diploma in computer science or other relevant discipline
5-7 Year Experience in Technical Support Role
Database knowledge (MS SQL and/or Oracle)
Microsoft Windows Server Environment
Working knowledge of network infrastructure (DMZ, WAN/LAN, ODBC, etc) is desired
Working knowledge of various scripting tools and languages (MS SQL Client, TOAD) as well as with database design and tools (primarily MS SQL Server, Oracle)
Expertise in Networking Technologies and Concepts
Microsoft and Networking Certifications a plus
Previous experience with version control tools (SVN) is an asset
Advanced knowledge of MS Windows operating systems
Strong communication skills in English (written and verbal)
Strong organizational skills
Strong problem-solving and analytical skills are essential
 Детали за огласот
We’re looking for a Level Three Applications Support Analyst to join our team. In this role you will be responsible for providing technical hardware/software application support and rapid issue resolution to our client base.

This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution often requires that the individual give hands-on help remotely as well as documentation to assist clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Actively supports customers as well internal staff in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident.
Prioritize and close client issues or escalate when required in a timely manner.
Identify and provide input on unique or recurring customer issues
Document issues and resolutions
Write product knowledge base articles, service bulletins, white papers, procedures
Maintain a centralized Knowledge Base and related reporting
Coordinate testing as needed for support
Work with the development team for issue resolution, test fixes to ensure that problems have been adequately resolved.
Perform upgrades and post upgrade support for end users
Available for remote support after hours in an on-call rotation
   
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    Други огласи од истата дејност
2   Огласувач: OneContact Skopje   Цела Македонија   Qualifications: Excellent English – verbal and written communication skills Exceptional Communication Skills Positive, self-motivated attitude with high energy Ability to think, problem solve, take action and follow through Should know Technical Terminology Should have experience interviewing Technical Teams
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  Електроника и Телекомуникации   Важи до:   25/8/2020   Qualifications: Excellent English – verbal and written communication skills Exceptional Communication Skills Positive, self-motivated attitude with high energy Ability to think, problem solve, take action and follow through Should know Technical Terminology Should have experience interviewing Technical Teams
2   Огласувач: OneContact Skopje   Цела Македонија   Candidate must have the following qualifications: Degree/Diploma in computer science or other relevant discipline 2-5 Year Experience in Technical Support Role Database knowledge (MS SQL and/or Oracle) Microsoft Windows Server Environment Working knowledge of network infrastructure (DMZ, WAN/LAN, ODBC, etc) is desired Working knowledge of various scripting tools and languages (MS SQL Client, TOAD) as well as with database design and tools (primarily MS SQL Server, Oracle) Expertise in Networking Technologies and Concepts Microsoft and Networking Certifications a plus Previous experience with version control tools (SVN) is an asset Advanced knowledge of MS Windows operating systems Strong communication skills in English (written and verbal) Strong organizational skills Strong problem-solving and analytical skills are essential
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  Електроника и Телекомуникации   Важи до:   31/8/2020   Candidate must have the following qualifications: Degree/Diploma in computer science or other relevant discipline 2-5 Year Experience in Technical Support Role Database knowledge (MS SQL and/or Oracle) Microsoft Windows Server Environment Working knowledge of network infrastructure (DMZ, WAN/LAN, ODBC, etc) is desired Working knowledge of various scripting tools and languages (MS SQL Client, TOAD) as well as with database design and tools (primarily MS SQL Server, Oracle) Expertise in Networking Technologies and Concepts Microsoft and Networking Certifications a plus Previous experience with version control tools (SVN) is an asset Advanced knowledge of MS Windows operating systems Strong communication skills in English (written and verbal) Strong organizational skills Strong problem-solving and analytical skills are essential
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  Електроника и Телекомуникации   Важи до:   31/8/2020   Candidate must have the following qualifications: Degree/Diploma in computer science or other relevant discipline 1 -2 Year Experience You likely bring at least one year of work experience in a technical support role Database knowledge (MS SQL and/or Oracle) Working knowledge of network infrastructure (DMZ, WAN/LAN, ODBC, etc) is desired Working knowledge of various scripting tools and languages (MS SQL Client, TOAD) as well as with database design and tools (primarily MS SQL Server, Oracle) Proficiency with XML/XSL, HTML, CSS and JavaScript Microsoft Certifications a plus Proficiency with networking concepts Previous experience with version control tools (SVN) is an asset Advanced knowledge of MS Windows operating systems Proficiency with MS Office Applications Strong communication skills in English (written and verbal) Strong organizational skills Strong problem-solving and analytical skills are essential

  Други огласи од истиот регион
2   Огласувач: OneContact Skopje   Цела Македонија   Job Requirements Bachelors or Master Degree in Computer Science, Engineering or related field 5 – 10 Years of Professional Experience Microsoft SQL Server and Oracle Certifications a plus Excellent English Written and Spoken Skills General Skills and Knowledge Excellent problem solving, analytical, and multi-tasking skills while working effectively with others under pressure Flexible, organized, detail-oriented, and responsive person with a customer-oriented disposition Superior verbal presentation and written English communication skills with colleagues and management Quick learner with a passion for continuous learning and applying how technology trends can be of benefit
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2   Огласувач: OneContact Skopje   Цела Македонија   Excellent English – verbal and written communication skills Exceptional customer service skills. Positive, self-motivated attitude with high energy Ability to think, problem solve, take action and follow through Must be flexible to work shifts as required (evenings, weekends, and holidays) Should be living close to the centar
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