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Remote Application Support Analyst
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Основна дејност |
Информатичка технологија
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Огласувач |
onecontact TECH
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Регион |
Цела Македонија
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Отворен од |
14/3/2023
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Отворен до |
14/4/2023
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Плата |
Нема информација
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Број на работни
места |
Нема информација
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Вид на работување |
Сите видови на вработување
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Телефон |
Нема информација
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E-Mail |
jobs@onecontact.com.mk
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Потребни квалификации |
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Job Requirements
2-4 Years of Experience providing Level 2 and above techical support
Database knowledge (MS SQL and/or Oracle)
Working knowledge of various scripting tools and languages (MS SQL Client, TOAD)
Experience with SQL Server administration (ex. Re-indexing, maintenance plans, & troubleshooting performance issues)
Proficiency in English (written and verbal)
Strong Problem-solving and Analytical skills
Nice-To-Have
Experience with Crystal Reports or other ad hoc reporting tools
Previous experience with version control tools (SVN) is an asset
Microsoft Certifications are a plus
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Детали за огласот |
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APPLY HERE - https://onecontact.com.mk/job/detail/remote-application-support-analyst
As an Application Support Analyst, you will be responsible for providing technical support to customers by answering complex questions regarding the operation and usage of smart applications used by one of the largest transportation agencies in North America.
Our ideal candidate is a proactive individual, with strong analytical and excellent communication skills, who has proven SQL knowledge and experience.
Roles & Responsibilities
Support customers and internal staff in all aspects through problem resolution, ensuring that the customer is informed and updated at all times
Handle and close client issues in a timely manner or escalate issues when needed
Identify and resolve recurring or unique customer issues
Write product knowledge base articles, service bulletins, white papers & procedures
Work with the development team for issue resolution, test fixes to ensure that problems have been adequately resolved.
Perform upgrades and post-upgrade support for end-users
Working Hours
Standard 8 hour shift falls between 2 PM - 2 AM CET
What We Can Offer
An Attractive Salary Package + Benefits
1 0% Remote Work - Work From Anywhere
Working In An International Team
Paid Education & Training
Opportunity To Learn & Develop New Skills
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Други огласи од истата дејност
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Job Requirements
5+ years of software automation testing experience with Desktop, Mobile, and web-based applications
Experience in using Postgress SQL & other relational databases
Strong development experience in (JavaScript, TypeScript) and using tools like Playwright, Cypress, Puppeteer, Protractor )
Strong written and verbal communication skills, including the ability to present ideas and suggestions clearly and effectively.
Experience with automated API frameworks and tools like Postman
You have experience performing API testing and have experience using API testing tools.
You have worked with DevOps team and are familiar with Jenkins
Solid understanding of Pipelines, CI/CD and have experience working with DevOps team
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Remote QA Automation Engineer
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Информатичка технологија
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Важи до: 14/4/2023
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Job Requirements
5+ years of software automation testing experience with Desktop, Mobile, and web-based applications
Experience in using Postgress SQL & other relational databases
Strong development experience in (JavaScript, TypeScript) and using tools like Playwright, Cypress, Puppeteer, Protractor )
Strong written and verbal communication skills, including the ability to present ideas and suggestions clearly and effectively.
Experience with automated API frameworks and tools like Postman
You have experience performing API testing and have experience using API testing tools.
You have worked with DevOps team and are familiar with Jenkins
Solid understanding of Pipelines, CI/CD and have experience working with DevOps team
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Други огласи од истиот регион
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Skills & Experience:
You should be passionate about customer service and working with a wide variety of people. You must enjoy working in a team and can communicate ideas clearly. Being able to follow directions are important but so is the ability to think on your feet. Most importantly, you’re looking to build a career and grow your skills at a company that will invest in you for the long term.
We realize that some people prefer bullet lists, so here are a few desirable skills for this position:
2+ years of experience providing support to international customers (preferably in North American region)
Strong telephone skills and a positive demeanor
Excellent English verbal and writing skills
Ability to multitask
Familiarity with Salesforce would be helpful
Familiarity with Word, Excel and Access helpful
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Customer Support Analyst
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Сите дејности
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Важи до: 14/4/2023
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Skills & Experience:
You should be passionate about customer service and working with a wide variety of people. You must enjoy working in a team and can communicate ideas clearly. Being able to follow directions are important but so is the ability to think on your feet. Most importantly, you’re looking to build a career and grow your skills at a company that will invest in you for the long term.
We realize that some people prefer bullet lists, so here are a few desirable skills for this position:
2+ years of experience providing support to international customers (preferably in North American region)
Strong telephone skills and a positive demeanor
Excellent English verbal and writing skills
Ability to multitask
Familiarity with Salesforce would be helpful
Familiarity with Word, Excel and Access helpful
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Your Skills and Qualifications
Bachelor or Masters degree in Computer Science, Software Engineering
Senior developer skills with a minimum 10+ years of experience in modern .NET development technologies, software management experience, cloud development and architectures, distributed architectures and best practices on DevOps processes
In-depth understanding of development in Azure cloud and understanding of developing and implementing utilizing native cloud services
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Senior Cloud/DevOps Development Engineer
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Сите дејности
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Важи до: 14/4/2023
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Your Skills and Qualifications
Bachelor or Masters degree in Computer Science, Software Engineering
Senior developer skills with a minimum 10+ years of experience in modern .NET development technologies, software management experience, cloud development and architectures, distributed architectures and best practices on DevOps processes
In-depth understanding of development in Azure cloud and understanding of developing and implementing utilizing native cloud services
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Job Requirements
5+ years of specific experience in an Azure DevOps automation role
Strong experience with Azure ARM templates, Terraform, Azure CLI scripting and deployments
Must be proficient in: C#, YAML, PowerShell
3-5 years of experience in automation engineer role
Able to create best practices on Azure DevOps processes
Already have or working towards CEH, CISM, and CISSP
Subject matter level expert knowledge of common security architecture, and information security management frameworks, such as NIST/ISO/COBIT
Experience utilizing SIEM, Firewalls, IPS, DLP, in an enterprise environment.
Hands-on experience with security management in the public cloud (MS Azure)
Deep experience with public/private cloud security infrastructure
Ability to understand and read software application code
Experience with common network protocols and security best practices
Security operations, cyberrisk and intelligence
Data loss and prevention, threat modelling
Nice to Have
Azure Certifications are a HUGE asset
Experience with .NET/.NET Core programming languages
Knowledge experience using MSSQL and/or Oracle databases and relational databases concepts
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Remote DevOpsSec Mid-Senior Engineer
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Сите дејности
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Важи до: 14/4/2023
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Job Requirements
5+ years of specific experience in an Azure DevOps automation role
Strong experience with Azure ARM templates, Terraform, Azure CLI scripting and deployments
Must be proficient in: C#, YAML, PowerShell
3-5 years of experience in automation engineer role
Able to create best practices on Azure DevOps processes
Already have or working towards CEH, CISM, and CISSP
Subject matter level expert knowledge of common security architecture, and information security management frameworks, such as NIST/ISO/COBIT
Experience utilizing SIEM, Firewalls, IPS, DLP, in an enterprise environment.
Hands-on experience with security management in the public cloud (MS Azure)
Deep experience with public/private cloud security infrastructure
Ability to understand and read software application code
Experience with common network protocols and security best practices
Security operations, cyberrisk and intelligence
Data loss and prevention, threat modelling
Nice to Have
Azure Certifications are a HUGE asset
Experience with .NET/.NET Core programming languages
Knowledge experience using MSSQL and/or Oracle databases and relational databases concepts
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