Îãëàñè , Oglasi , rabotnimesta.mk , rabotnimesta , Oglasnik , Îãëàñíèê , rabota , ðàáîòà , onecontact TECH - Remote E-Commerce Customer Support Representative

                                                       
  
   



   Remote E-Commerce Customer Support Representative
 Основна дејност Сите дејности
 Огласувач   onecontact TECH
 Регион Цела Македонија
 Отворен од 12/9/2022
 Отворен до 31/1/2023
 Плата Нема информација
 Број на работни места Нема информација
 Вид на работување Сите видови на вработување
 Телефон Нема информација
 E-Mail jobs@onecontact.com.mk
 Потребни квалификации
 https://onecontact.com.mk/job/detail/remote-e-commerce-customer-support-representative

What We’re Looking For

Time commitment
25 Hours per week
11:00 - 7:00 PM (EST US/Canada Time Zone)
Flexible to work weekends
Skills and Technical Knowledge
Advanced English Speaking and Writing skills
Ability to analyze reports and data from our various software programs
Very savvy with current computer technology
Can work independently while still meeting tight timelines
Strong problem solver who takes personal initiative to find creative solutions and identify new opportunities
“Big Picture” thinking – ability to see several moves ahead of the current position and anticipate issues before they become full-blown problems


Personality and Approach to Work
Incredibly organized and detailed
Outstanding communicator
VERY proactive thinker
Receptive to constructive criticism
Problem solver
Technology and Communication

Communication – Slack and Email
Document Management – Google Docs & Microsoft Office
File Management – Google Docs and Dropbox
LiveChat
Salesforce or similar platform
 Детали за огласот
https://onecontact.com.mk/job/detail/remote-e-commerce-customer-support-representative

Remote E-Commerce Customer Support Representative
We are looking for an experienced E-commerce Customer Support Representative whose English language skills are at a native level and is experienced in Phone/Email and Chat Support.


What We Need

We are seeking an Ecommerce Customer Support Representative with Advanced/Excellent English to work remotely

Key responsibilities will include:
Must have knowledge of Amazon or E-commerce platforms, with an emphasis on customer service
With a background in handling Inbound/Outbound calls/emails/live chats
Excellent Communication Skills and Common Sense
   
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    Други огласи од истата дејност
2   Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-e-commerce-customer-service-manager What We’re Looking For Time commitment 40+ hours per week Monday – Friday from 4 PM - 12 AM or 5 PM - 1 AM 100% focused on our business while working no side jobs Skills and Technical Knowledge Advanced English Speaking and Writing skills Ability to analyze reports and data from our various software programs Very savvy with current computer technology Can work independently while still meeting tight timelines Strong problem solver who takes personal initiative to find creative solutions and identify new opportunities “Big Picture” thinking – ability to see several moves ahead of the current position and anticipate issues before they become full-blown problems Personality and Approach to Work Incredibly organized and detailed Outstanding communicator VERY proactive thinker Receptive to constructive criticism Problem solver Technology and Communication Communication – Slack and Email Document Management – Google Docs & Microsoft Office File Management – Google Docs and Dropbox Gorgias
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  Сите дејности   Важи до:   31/12/2022   https://onecontact.com.mk/job/detail/remote-e-commerce-customer-service-manager What We’re Looking For Time commitment 40+ hours per week Monday – Friday from 4 PM - 12 AM or 5 PM - 1 AM 100% focused on our business while working no side jobs Skills and Technical Knowledge Advanced English Speaking and Writing skills Ability to analyze reports and data from our various software programs Very savvy with current computer technology Can work independently while still meeting tight timelines Strong problem solver who takes personal initiative to find creative solutions and identify new opportunities “Big Picture” thinking – ability to see several moves ahead of the current position and anticipate issues before they become full-blown problems Personality and Approach to Work Incredibly organized and detailed Outstanding communicator VERY proactive thinker Receptive to constructive criticism Problem solver Technology and Communication Communication – Slack and Email Document Management – Google Docs & Microsoft Office File Management – Google Docs and Dropbox Gorgias
2   Огласувач: onecontact TECH   Цела Македонија   Additional Job Description: 5+ years of specific experience in an Infraststructure and Azure Cloud support BS or MS in Computer Science or related discipline Expereince with Active Directory, Windows servers an ability to migrate to Cloud environments Strong understanding of Agile software development test practices Ability to understand and read software application code Experience with common network protocols and security best practices Ability to work independently and as a team member in a fast-paced environment Possess a DevOps mindset, knowledgeable in Git repo management practices, code review practices, and tools Working knowledge in GitFlow and CI / CD release tools and processes
  Infrastructure/Cloud Support Engineer
  Сите дејности   Важи до:   31/12/2022   Additional Job Description: 5+ years of specific experience in an Infraststructure and Azure Cloud support BS or MS in Computer Science or related discipline Expereince with Active Directory, Windows servers an ability to migrate to Cloud environments Strong understanding of Agile software development test practices Ability to understand and read software application code Experience with common network protocols and security best practices Ability to work independently and as a team member in a fast-paced environment Possess a DevOps mindset, knowledgeable in Git repo management practices, code review practices, and tools Working knowledge in GitFlow and CI / CD release tools and processes
2   Огласувач: onecontact TECH   Цела Македонија   Qualifications Expertise with the Change Manager role with at least 5 years of experience Certification in ITIL or Service management is highly desirable but not mandatory Fluent English language skills, both spoken and written required Strong organizational skills, as well as the ability to listen, gather and understand information about people and situations quickly Excellent interpersonal skills, including the ability to influence across the organization and externally Expertise with remote and international communications through a wide array of technologies (ticketing tools, documents and forums, phone, chat, e-mail)
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  Сите дејности   Важи до:   23/12/2022   Qualifications Expertise with the Change Manager role with at least 5 years of experience Certification in ITIL or Service management is highly desirable but not mandatory Fluent English language skills, both spoken and written required Strong organizational skills, as well as the ability to listen, gather and understand information about people and situations quickly Excellent interpersonal skills, including the ability to influence across the organization and externally Expertise with remote and international communications through a wide array of technologies (ticketing tools, documents and forums, phone, chat, e-mail)

  Други огласи од истиот регион
2   Огласувач: onecontact TECH   Цела Македонија   Job Requirements +4 years of software automation testing experience with Desktop, Mobile, and web-based applications Experience in using MSSQL, Oracle databases & relational databases concepts Experience of software application code (C#, TypeScript) using tools- Selenium, Visual Studio, Playwright) and the ability to write, read, and debug it Strong written and verbal communication skills, including the ability to present ideas and suggestions clearly and effectively. Nice-To-Have Understanding of Agile software development test practices Experience with common network protocols, tools such as Wireshark/Fiddler Experience testing/leveraging cloud technologies
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2   Огласувач: onecontact TECH   Цела Македонија   Skills: 3+ years experience in hand-coded, standards-compliant HTML5, CSS and JS 3+ years of production experience with modern client-side web frameworks such as React.js, Vue.js, AngularJS with Typescript Deep knowledge of programming best practices, software design patterns, and industry standards like SOLID principles Ability to create responsive UI components for high-performance and scalability Good understanding of server-side CSS pre-processing platforms, such as SASS/LESS Experience with backend data / API integration using JSON and RESTful web services Hands-on experience building websites using responsive design Good knowledge of front end unit testing frameworks and experience with their implementation Knowledge of the Agile methodology including sprints, SCRUMS, and test-driven development You are curious by nature and not afraid to ask “why”. You don’t stop digging till you find out why your code worked (or didn’t work) You have the ability to learn and adapt to new technologies through training, self-advancement, and collaboration with peers Bonus Points: Familiarity with Container Technologies like Docker Backend development using Node.js Experience with databases including MySQL, PostgreSQL, etc.
  Front End Developer (React)
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2   Огласувач: onecontact TECH   Цела Македонија   Qualifications: Excellent English and French – verbal and written communication skills Exceptional customer service skills. Positive, self-motivated attitude with high energy Ability to think, problem-solve, take action, and follow-through Must be flexible to work shifts as required (evenings, weekends, and holidays) Job Requirements A quiet place to work Upload of 10 MB & Download of more than 10 MB for the Internet Windows 10
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  Електроника и Телекомуникации   Важи до:   23/12/2022   Qualifications: Excellent English and French – verbal and written communication skills Exceptional customer service skills. Positive, self-motivated attitude with high energy Ability to think, problem-solve, take action, and follow-through Must be flexible to work shifts as required (evenings, weekends, and holidays) Job Requirements A quiet place to work Upload of 10 MB & Download of more than 10 MB for the Internet Windows 10


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