Îãëàñè , Oglasi , rabotnimesta.mk , rabotnimesta , Oglasnik , Îãëàñíèê , rabota , ðàáîòà , onecontact TECH - Change Management Manager - Infrastructure

                                                       
  
   



   Change Management Manager - Infrastructure
 Основна дејност Сите дејности
 Огласувач   onecontact TECH
 Регион Цела Македонија
 Отворен од 22/11/2022
 Отворен до 23/12/2022
 Плата Нема информација
 Број на работни места Нема информација
 Вид на работување Сите видови на вработување
 Телефон Нема информација
 E-Mail jobs@onecontact.com.mk
 Потребни квалификации
 Qualifications

Expertise with the Change Manager role with at least 5 years of experience
Certification in ITIL or Service management is highly desirable but not mandatory
Fluent English language skills, both spoken and written required
Strong organizational skills, as well as the ability to listen, gather and understand information about people and situations quickly
Excellent interpersonal skills, including the ability to influence across the organization and externally
Expertise with remote and international communications through a wide array of technologies (ticketing tools, documents and forums, phone, chat, e-mail)
 Детали за огласот
https://onecontact.com.mk/job/detail/change-management-manager-infrastructure

Change Management Manager - Infrastructure
You are an experienced Change Management Manager-Infrastructure with certifications such as ITIL, PMP is nice to have and have enabled orgranizations in change management from a traditional in-house infrastructure to a cloud-based infrastructure. Our client is based in North America and is a leader in their industry, providing integrated technology solutions for the transportation industry.


Reporting directly to VP of Technology, you will be responsible for ensuring modifications to their IT infrastructure are managed in a controlled and effective way as defined by the IT Change Management Process. Specifically, you will:

Document, prepare, coordinate, and implement changes
Process and allocate tickets in the queues related to Change Management
Communicate and ensure that the change process is understood and followed by all team members
Provide the metrics associated with the change process to demonstrate tangible results, as well as to identify the needed improvement plans
Support the improvement plans of the change process, and participate in other related processes and meetings
Chair the respective Change Advisory Boards
   
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