|
|
Remote Application Support Analyst
|
|
Основна дејност |
Сите дејности
|
|
Огласувач |
onecontact TECH
|
|
Регион |
Цела Македонија
|
|
Отворен од |
26/9/2024
|
|
Отворен до |
31/10/2024
|
|
Плата |
Нема информација
|
|
Број на работни
места |
5
|
|
Вид на работување |
Сите видови на вработување
|
|
Телефон |
Нема информација
|
|
E-Mail |
jobs@onecontact.com.mk
|
|
|
|
|
Потребни квалификации |
|
|
|
|
|
|
|
Job Requirements
4+ Years of Experience providing Level 2 and above technical support
Experience writing SQL select, update and other queries
Database knowledge (MS SQL and/or Oracle)
Working knowledge of various scripting tools and languages (MS SQL Client, TOAD)
Knowledge of networking commands to identify and troubleshoot network connectivity
Ability to communicate effectively in a remote team environment. Proficiency in English (written and verbal)
Strong Problem-solving and Analytical skills
Nice-To-Have
Experience with Crystal Reports or other ad hoc reporting tools
Previous experience with version control tools (SVN) is an asset
Microsoft Certifications are a plus
|
|
|
|
|
|
|
Детали за огласот |
|
|
|
https://onecontact.com.mk/job/detail/remote-application-support-analyst
Skills & Experience:
Our ideal candidate is a proactive individual, with strong analytical and excellent communication skills, who has proven SQL knowledge and experience. You have knowledge and experience of database administration task and have used some form of networking troubleshooting tool.
Roles & Responsibilities
Support customers and internal staff in all aspects through problem resolution, ensuring that the customer is informed and updated at all times
Handle and close client issues in a timely manner or escalate issues when needed
Identify and resolve recurring or unique customer issues
Write product knowledge base articles, service bulletins, white papers & procedures
Work with the development team for issue resolution, test fixes to ensure that problems have been adequately resolved.
Perform upgrades and post-upgrade support for end-users
Working Hours
Standard 8 hour shift falls between 8 AM - 8 PM EST (US/Canada)
What We Can Offer
An Attractive Salary Package + Benefits
100% Remote Work - Work From Anywhere
Working In An International Team
Paid Education & Training
Opportunity To Learn & Develop New Skills
Apply Today & Join Our International Team Of IT Professionals!
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Други огласи од истата дејност
|
2
|
Огласувач:
onecontact TECH
|
Цела Македонија
|
.png)
|
Key Skills and Qualifications
Minimum of 5 years of experience as a Software Engineer, with a focus on integration and migration projects.
Bachelor’s or master’s degree in computer science, Information Technology, or related field.
Proven experience in the telecommunications industry is highly desirable.
Technical Skills:
Proficiency in Ruby on Rails and experience with large code bases, Python and GoLang is a plus
Strong understanding of API development and integration.
Familiarity with service management tools and software such as order tracking and work order management systems.
Knowledge of networking concepts and technologies, including gateways, routers, and network protocols.
Experience with third-party software integration.
Soft Skills:
Strong problem-solving skills and the ability to think critically about issues.
Excellent project management and organizational skills.
Strong communication skills, both written and verbal, to effectively communicate with technical and non-technical stakeholders.
Preferred Qualifications:
Experience with cloud-based platforms and technologies.
Familiarity with telecommunications standards and protocols.
Experience with agile development methodologies.
|
|
Senior Ruby Software Developer
|
|
|
Сите дејности
|
Важи до: 31/10/2024
|
Key Skills and Qualifications
Minimum of 5 years of experience as a Software Engineer, with a focus on integration and migration projects.
Bachelor’s or master’s degree in computer science, Information Technology, or related field.
Proven experience in the telecommunications industry is highly desirable.
Technical Skills:
Proficiency in Ruby on Rails and experience with large code bases, Python and GoLang is a plus
Strong understanding of API development and integration.
Familiarity with service management tools and software such as order tracking and work order management systems.
Knowledge of networking concepts and technologies, including gateways, routers, and network protocols.
Experience with third-party software integration.
Soft Skills:
Strong problem-solving skills and the ability to think critically about issues.
Excellent project management and organizational skills.
Strong communication skills, both written and verbal, to effectively communicate with technical and non-technical stakeholders.
Preferred Qualifications:
Experience with cloud-based platforms and technologies.
Familiarity with telecommunications standards and protocols.
Experience with agile development methodologies.
|
|
2
|
Огласувач:
onecontact TECH
|
Цела Македонија
|
|
Qualifications:
1-2 years of experience in effectively managing and resolving support tickets.
Proficiency in using ticketing systems such as Zendesk, Jira, or equivalent.
Preferable experience with CRM systems like Salesforce
Fluent in spoken and written English.
Strong multitasking abilities with a positive attitude towards problem-solving.
Previous experience working in a software company.
|
|
Remote Customer Support Representative
|
|
|
Сите дејности
|
Важи до: 31/10/2024
|
Qualifications:
1-2 years of experience in effectively managing and resolving support tickets.
Proficiency in using ticketing systems such as Zendesk, Jira, or equivalent.
Preferable experience with CRM systems like Salesforce
Fluent in spoken and written English.
Strong multitasking abilities with a positive attitude towards problem-solving.
Previous experience working in a software company.
|
|
2
|
Огласувач:
onecontact TECH
|
Цела Македонија
|
|
Job Requirements
Bachelor s degree in Computer Science, Software Engineering, or a related field.
3+ years of experience in software engineering.
Proficiency in Python knowledge of Ruby or Golang is a plus.
Experience in API development familiarity with gRPC is a plus.
Solid understanding of databases experience with Postgres or CockroachDB is a plus.
Strong analytical and problem-solving skills, particularly in investigating and resolving issues in existing codebases.
Familiarity with observability tools such as Grafana is a plus.
Ability to mentor junior engineers effectively and contribute to their professional development.
Commitment to learning and following strong software development practices, with a focus on clean, maintainable, and scalable code.
Strong negotiation and persuasion skills, with the ability to influence and drive technical decisions across teams.
Familiarity with Agile development practices and a commitment to continuous improvement.
|
|
Remote Intermediate Python Developer
|
|
|
Сите дејности
|
Важи до: 31/10/2024
|
Job Requirements
Bachelor s degree in Computer Science, Software Engineering, or a related field.
3+ years of experience in software engineering.
Proficiency in Python knowledge of Ruby or Golang is a plus.
Experience in API development familiarity with gRPC is a plus.
Solid understanding of databases experience with Postgres or CockroachDB is a plus.
Strong analytical and problem-solving skills, particularly in investigating and resolving issues in existing codebases.
Familiarity with observability tools such as Grafana is a plus.
Ability to mentor junior engineers effectively and contribute to their professional development.
Commitment to learning and following strong software development practices, with a focus on clean, maintainable, and scalable code.
Strong negotiation and persuasion skills, with the ability to influence and drive technical decisions across teams.
Familiarity with Agile development practices and a commitment to continuous improvement.
|
Други огласи од истиот регион
|
2
|
Огласувач:
onecontact TECH
|
Цела Македонија
|
|
Job Requirements
5+ years of experience in software engineering.
Bachelor s degree in Computer Science, Software Engineering, or a related field.
Expertise in Python, Ruby, or Golang, with a preference for event-driven architecture (e.g., Kafka, Temporal).
Experience in API development familiarity with gRPC is a plus.
Deep understanding of databases familiarity with Postgres or CockroachDB is a plus.
Strong analytical and problem-solving skills, particularly in investigating and resolving issues in recent codebases.
Experience with observability tools familiarity with Prometheus or Grafana Cloud is a plus.
Ability to mentor junior engineers effectively and contribute to their professional development.
Strong software development practices, focusing on clean, maintainable, and scalable code.
Ability to influence and drive technical decisions across teams, with strong negotiation and persuasion skills.
Familiarity with Agile development practices and a commitment to continuous improvement.
|
|
Remote Senior Development Engineer
|
|
|
Сите дејности
|
Важи до: 31/10/2024
|
Job Requirements
5+ years of experience in software engineering.
Bachelor s degree in Computer Science, Software Engineering, or a related field.
Expertise in Python, Ruby, or Golang, with a preference for event-driven architecture (e.g., Kafka, Temporal).
Experience in API development familiarity with gRPC is a plus.
Deep understanding of databases familiarity with Postgres or CockroachDB is a plus.
Strong analytical and problem-solving skills, particularly in investigating and resolving issues in recent codebases.
Experience with observability tools familiarity with Prometheus or Grafana Cloud is a plus.
Ability to mentor junior engineers effectively and contribute to their professional development.
Strong software development practices, focusing on clean, maintainable, and scalable code.
Ability to influence and drive technical decisions across teams, with strong negotiation and persuasion skills.
Familiarity with Agile development practices and a commitment to continuous improvement.
|
|
2
|
Огласувач:
onecontact TECH
|
Цела Македонија
|
|
Key Skills and Qualifications
Minimum of 5 years of experience as a Software Engineer, with a focus on integration and migration projects.
Bachelor’s or master’s degree in computer science, Information Technology, or related field.
Proven experience in the telecommunications industry is highly desirable.
Technical Skills:
Proficiency in Python and experience with large code bases.
Strong understanding of API development and integration.
Familiarity with service management tools and software such as order tracking and work order management systems.
Knowledge of networking concepts and technologies, including gateways, routers, and network protocols.
Experience with third-party software integration.
Soft Skills:
Strong problem-solving skills and the ability to think critically about issues.
Excellent project management and organizational skills.
Strong communication skills, both written and verbal, to effectively communicate with technical and non-technical stakeholders.
Preferred Qualifications:
Experience with cloud-based platforms and technologies.
Familiarity with telecommunications standards and protocols.
Experience with agile development methodologies.
|
|
Senior Python Software Developer
|
|
|
Сите дејности
|
Важи до: 31/10/2024
|
Key Skills and Qualifications
Minimum of 5 years of experience as a Software Engineer, with a focus on integration and migration projects.
Bachelor’s or master’s degree in computer science, Information Technology, or related field.
Proven experience in the telecommunications industry is highly desirable.
Technical Skills:
Proficiency in Python and experience with large code bases.
Strong understanding of API development and integration.
Familiarity with service management tools and software such as order tracking and work order management systems.
Knowledge of networking concepts and technologies, including gateways, routers, and network protocols.
Experience with third-party software integration.
Soft Skills:
Strong problem-solving skills and the ability to think critically about issues.
Excellent project management and organizational skills.
Strong communication skills, both written and verbal, to effectively communicate with technical and non-technical stakeholders.
Preferred Qualifications:
Experience with cloud-based platforms and technologies.
Familiarity with telecommunications standards and protocols.
Experience with agile development methodologies.
|
|
2
|
Огласувач:
onecontact TECH
|
Цела Македонија
|
|
Job Requirements
Bachelor s degree in Computer Science, Software Engineering, or a related field.
3+ years of experience in software engineering.
Proficiency in Ruby knowledge of Python or Golang is a plus.
Experience in API development familiarity with gRPC is a plus.
Solid understanding of databases experience with Postgres or CockroachDB is a plus.
Strong analytical and problem-solving skills, particularly in investigating and resolving issues in existing codebases.
Familiarity with observability tools such as Grafana is a plus.
Ability to mentor junior engineers effectively and contribute to their professional development.
Commitment to learning and following strong software development practices, with a focus on clean, maintainable, and scalable code.
Strong negotiation and persuasion skills, with the ability to influence and drive technical decisions across teams.
Familiarity with Agile development practices and a commitment to continuous improvement.
|
|
Remote Intermediate Ruby Developer
|
|
|
Сите дејности
|
Важи до: 31/10/2024
|
Job Requirements
Bachelor s degree in Computer Science, Software Engineering, or a related field.
3+ years of experience in software engineering.
Proficiency in Ruby knowledge of Python or Golang is a plus.
Experience in API development familiarity with gRPC is a plus.
Solid understanding of databases experience with Postgres or CockroachDB is a plus.
Strong analytical and problem-solving skills, particularly in investigating and resolving issues in existing codebases.
Familiarity with observability tools such as Grafana is a plus.
Ability to mentor junior engineers effectively and contribute to their professional development.
Commitment to learning and following strong software development practices, with a focus on clean, maintainable, and scalable code.
Strong negotiation and persuasion skills, with the ability to influence and drive technical decisions across teams.
Familiarity with Agile development practices and a commitment to continuous improvement.
|
|
|