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Remote Technical Product Manager
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Основна дејност |
Сите дејности
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Огласувач |
onecontact TECH
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Регион |
Цела Македонија
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Отворен од |
20/6/2025
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Отворен до |
21/7/2025
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Плата |
Нема информација
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Број на работни
места |
Нема информација
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Вид на работување |
Сите видови на вработување
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Телефон |
Нема информација
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E-Mail |
jobs@onecontact.com.mk
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Потребни квалификации |
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Qualifications
5+ years of experience in technical product management or software delivery roles.
Background in Computer Science, Business, IT, or a related field.
Previous experience in B2B SaaS and telecom platforms preferred.
Strong leadership, planning, and execution skills with attention to detail.
Excellent communication and collaboration skills, especially in distributed team environments.
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Детали за огласот |
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https://onecontact.com.mk/job/detail/remote-technical-product-manager
Roles & Responsibilities
Act as Product Owner for several software services, managing the product roadmap and aligning execution with business goals.
Lead analysis and gather requirements from clients for changes in software components like provisioning, onboarding, and billing.
Translate gathered requirements into clear Epics and Stories using tools like Jira manage items within a two-week agile sprint framework.
Create process flows and technical documentation that convert business needs into understandable and implementable product features.
Lead and participate in Agile ceremonies, sprint planning, and delivery tracking for multiple project streams.
Collaborate with senior product managers to align on product questions and delivery strategies.
Participate in customer kick-off meetings, regular status calls, and requirement reviews.
Manage and track variations between the agreed Statement of Work (SOW) and evolving client requests.
Build sprints and epics based on SOWs and help define clear deliverables and client billing implications.
Track project deliverables from requirements gathering to final delivery, including QA sign-off and post-implementation support.
Communicate proactively on feature timelines, delivery risks, and delays to stakeholders and internal teams.
Work with Engineering, Product, QA, and Customer Support teams to ensure timely, high-quality product delivery.
Participate in and contribute to QA sign-off, implementation, and resolution of post-deployment issues.
Job Requirements
Ability to distill complex technical requirements into actionable product development plans.
Skilled in Agile methodologies, product lifecycle management, and Jira/Confluence usage.
Strong understanding of requirement gathering, SOW interpretation, and project planning.
Familiar with creating epics, stories, and tracking deliverables in Jira.
Effective communicator with the ability to work cross-functionally and manage expectations.
Comfortable working in fast-paced environments with minimal supervision.
Strong analytical and organizational skills, with the ability to interpret data and metrics.
Nice to Have Skills
Familiarity with telecom systems and workflows (e.g., provisioning, onboarding, billing).
Knowledge of Kafka, microservices architecture, and API-first development approaches.
Hands-on experience using tools like Postman for validating API endpoints.
Understanding of high-level system design and interpreting technical documentation.
What We Can Offer
100% Remote Work, Hiring from: North Macedonia, Albania, Bosnia, Kosovo, and Pakistan.
Paid Overtime as needed
Opportunities for personal growth and development through ongoing training and mentorship.
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Generous Compensation based on Industry Standards + Benefits
Working Hours: 9am - 5pm EST
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Други огласи од истата дејност
2
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Огласувач:
onecontact TECH
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Цела Македонија
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General Responsibilities:
Effectively participate in resolving after-hours technical issues.
Participate in after-hours work and maintenance on servers and infrastructure hardware.
Demonstrate and model function to new hires and level I and II engineers.
Serve as a point of escalation to level I and II engineers.
Update and maintain documentation, and accurately record timesheets.
Skills:
Strong written and verbal communication skills.
Must be customer-focused and able/willing to provide “white glove” service to other companies.
Strong problem-solving skills.
Ability to follow and adhere to defined processes.
Ability to effectively multi-task and work in a fast-paced environment while producing high-quality results.
Passionate about technology with the self-motivation and willingness to master current and emerging technologies and obtain further certifications as necessary.
Education & Experience:
Bachelor’s degree, with a technical major, such as engineering or computer science, and/or a minimum of 5+ years of system administration experience.
Managing Active Directory.
Hands-on experience with Microsoft Office 365.
Hands-on experience with Multiple Windows Operating Systems, including Windows 11, Server 2019, 2022, and 2025.
Provide hands-on operation of desktop virtualization of VMware (vSphere, vCenter) and VMware View.
Knowledge of VMWare, ESX, Virtual Center, VMotion, P2V, View, SRM.
Citrix or Hyper-V experience is a plus.
Working Hours:
Monday - Friday 9 AM - 5 PM EST
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Remote Senior System Administrator
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Сите дејности
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Важи до: 21/7/2025
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General Responsibilities:
Effectively participate in resolving after-hours technical issues.
Participate in after-hours work and maintenance on servers and infrastructure hardware.
Demonstrate and model function to new hires and level I and II engineers.
Serve as a point of escalation to level I and II engineers.
Update and maintain documentation, and accurately record timesheets.
Skills:
Strong written and verbal communication skills.
Must be customer-focused and able/willing to provide “white glove” service to other companies.
Strong problem-solving skills.
Ability to follow and adhere to defined processes.
Ability to effectively multi-task and work in a fast-paced environment while producing high-quality results.
Passionate about technology with the self-motivation and willingness to master current and emerging technologies and obtain further certifications as necessary.
Education & Experience:
Bachelor’s degree, with a technical major, such as engineering or computer science, and/or a minimum of 5+ years of system administration experience.
Managing Active Directory.
Hands-on experience with Microsoft Office 365.
Hands-on experience with Multiple Windows Operating Systems, including Windows 11, Server 2019, 2022, and 2025.
Provide hands-on operation of desktop virtualization of VMware (vSphere, vCenter) and VMware View.
Knowledge of VMWare, ESX, Virtual Center, VMotion, P2V, View, SRM.
Citrix or Hyper-V experience is a plus.
Working Hours:
Monday - Friday 9 AM - 5 PM EST
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Job Requirements
Bachelor s degree in Computer Science, Software Engineering, or a related field.
3+ years of experience in software engineering.
Proficiency in Python knowledge of Ruby or Golang is a plus.
Experience in API development familiarity with gRPC is a plus.
Solid understanding of databases experience with Postgres or CockroachDB is a plus.
Strong analytical and problem-solving skills, particularly in investigating and resolving issues in existing codebases.
Familiarity with observability tools such as Grafana is a plus.
Ability to mentor junior engineers effectively and contribute to their professional development.
Commitment to learning and following strong software development practices, with a focus on clean, maintainable, and scalable code.
Strong negotiation and persuasion skills, with the ability to influence and drive technical decisions across teams.
Familiarity with Agile development practices and a commitment to continuous improvement.
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Remote Intermediate Python Developer
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Сите дејности
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Важи до: 21/7/2025
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Job Requirements
Bachelor s degree in Computer Science, Software Engineering, or a related field.
3+ years of experience in software engineering.
Proficiency in Python knowledge of Ruby or Golang is a plus.
Experience in API development familiarity with gRPC is a plus.
Solid understanding of databases experience with Postgres or CockroachDB is a plus.
Strong analytical and problem-solving skills, particularly in investigating and resolving issues in existing codebases.
Familiarity with observability tools such as Grafana is a plus.
Ability to mentor junior engineers effectively and contribute to their professional development.
Commitment to learning and following strong software development practices, with a focus on clean, maintainable, and scalable code.
Strong negotiation and persuasion skills, with the ability to influence and drive technical decisions across teams.
Familiarity with Agile development practices and a commitment to continuous improvement.
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Job Requirements
Must-Have
3–5 years in IT service/help desk roles supporting corporate environments.
Strong experience with Microsoft 365 and Entra ID (Azure AD) administration.
Familiarity with Azure basics, including resource access and monitoring.
Experience using ITSM/ticketing platforms, ideally Freshservice.
Strong Windows 10/11 support knowledge and working understanding of macOS.
Excellent written English for documentation and ticket clarity.
Proven customer service and communication skills.
Analytical and resourceful in troubleshooting unfamiliar technical issues.
Diploma or degree in IT, Computer Science, or a related field.
Nice-to-Have
Relevant certifications (e.g., Microsoft 365 Modern Desktop, CompTIA A+, ITIL Foundation).
Experience with Intune/Endpoint Manager, PowerShell, or Azure automation.
Knowledge of network and security fundamentals (e.g., VPN, DNS, MFA).
Familiarity with macOS management tools such as Jamf or Kandji.
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Remote Azure Service Desk Support
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Сите дејности
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Важи до: 21/7/2025
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Job Requirements
Must-Have
3–5 years in IT service/help desk roles supporting corporate environments.
Strong experience with Microsoft 365 and Entra ID (Azure AD) administration.
Familiarity with Azure basics, including resource access and monitoring.
Experience using ITSM/ticketing platforms, ideally Freshservice.
Strong Windows 10/11 support knowledge and working understanding of macOS.
Excellent written English for documentation and ticket clarity.
Proven customer service and communication skills.
Analytical and resourceful in troubleshooting unfamiliar technical issues.
Diploma or degree in IT, Computer Science, or a related field.
Nice-to-Have
Relevant certifications (e.g., Microsoft 365 Modern Desktop, CompTIA A+, ITIL Foundation).
Experience with Intune/Endpoint Manager, PowerShell, or Azure automation.
Knowledge of network and security fundamentals (e.g., VPN, DNS, MFA).
Familiarity with macOS management tools such as Jamf or Kandji.
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Други огласи од истиот регион
2
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Огласувач:
onecontact TECH
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Цела Македонија
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Job Requirements
Bachelors or Master Degree in Computer Science, Engineering or related field
5 – 10 Years of Professional Experience
Microsoft Certifications a plus
Excellent English Written and Spoken Skills
General Skills and Knowledge
Excellent problem solving, analytical, and multi-tasking skills while working effectively with others under pressure
Flexible, organized, detail-oriented, and responsive person with a customer-oriented disposition
Superior verbal presentation and written English communication skills with colleagues and management
Quick learner with a passion for continuous learning and applying how technology trends can be of benefit
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Remote Senior IT Systems Engineer (Microsoft)
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Информатичка технологија
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Важи до: 21/7/2025
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Job Requirements
Bachelors or Master Degree in Computer Science, Engineering or related field
5 – 10 Years of Professional Experience
Microsoft Certifications a plus
Excellent English Written and Spoken Skills
General Skills and Knowledge
Excellent problem solving, analytical, and multi-tasking skills while working effectively with others under pressure
Flexible, organized, detail-oriented, and responsive person with a customer-oriented disposition
Superior verbal presentation and written English communication skills with colleagues and management
Quick learner with a passion for continuous learning and applying how technology trends can be of benefit
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Qualifications
Native level fluency in French & English is mandatory
2+ years of experience in a professional function
Considerable experience using Microsoft Office Suite and Outlook + ability to learn/utilize other software packages relevant to the role.
Strong sense of urgency, integrity, and ability to multitask in a team-centered environment
Ability to perform duties with minimal supervision and exercise independent judgment and discretion as required
Excellent time management & organizational skills with the ability to meet tight deadlines
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Bilingual Remote Compliance Screenings Specialist
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Сите дејности
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Важи до: 21/7/2025
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Qualifications
Native level fluency in French & English is mandatory
2+ years of experience in a professional function
Considerable experience using Microsoft Office Suite and Outlook + ability to learn/utilize other software packages relevant to the role.
Strong sense of urgency, integrity, and ability to multitask in a team-centered environment
Ability to perform duties with minimal supervision and exercise independent judgment and discretion as required
Excellent time management & organizational skills with the ability to meet tight deadlines
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Job Requirements
5+ years of professional experience as a Back-End or Full Stack Engineer.
Proficiency in Python with frameworks such as Django or Flask for building microservices (Python is a key requirement).
Solid understanding of system design, distributed systems, and scalable architecture.
Experience working with PostgreSQL or similar relational databases.
Experience with continuous integration and delivery (CI/CD) pipelines.
Strong problem-solving skills and clear written and verbal communication.
Nice to Have
Experience migrating data between databases, with awareness of business logic and edge cases.
Familiarity with containerization and orchestration tools such as Docker, Nomad, or Kubernetes.
Exposure to event-driven architectures using tools like Kafka.
Familiarity with GraphQL APIs and potentially gRPC.
Experience working in Agile teams and contributing to iterative development.
Knowledge of or experience with multiple programming languages and paradigms.
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Remote Senior Python Software Developer
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Сите дејности
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Важи до: 21/7/2025
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Job Requirements
5+ years of professional experience as a Back-End or Full Stack Engineer.
Proficiency in Python with frameworks such as Django or Flask for building microservices (Python is a key requirement).
Solid understanding of system design, distributed systems, and scalable architecture.
Experience working with PostgreSQL or similar relational databases.
Experience with continuous integration and delivery (CI/CD) pipelines.
Strong problem-solving skills and clear written and verbal communication.
Nice to Have
Experience migrating data between databases, with awareness of business logic and edge cases.
Familiarity with containerization and orchestration tools such as Docker, Nomad, or Kubernetes.
Exposure to event-driven architectures using tools like Kafka.
Familiarity with GraphQL APIs and potentially gRPC.
Experience working in Agile teams and contributing to iterative development.
Knowledge of or experience with multiple programming languages and paradigms.
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