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Remote Pizza Order Taking French Representative (onecontact TECH )
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onecontact TECH *** APPLY HERE - https://onecontact.com.mk/job/detail/remote-pizza-order-taking-french-bilingual-representative#
As a Pizza Order Taking Representative, you will be responsible for taking calls and entering pizza orders into the system. The ideal candidate for this role is somebody who s fluent in both French and English and has excellent comprehension skills in both languages. Part-Time and Full-Time positions are available.
Roles & Responsibilities
Responding to all incoming calls in a positive manner
Provide information to customers and general inquiries
Listen, analyze, and take appropriate action to ensure that customer issues are resolved satisfactorily and in a timely manner.
Follow internal company guidelines in regards to call handling
Meet or exceed monthly performance targets including data entry quality, attendance, and punctuality as well as call handle time.
Working Hours
Work hours between 9 PM-9 AM CET
What We Offer
Bonuses based on performance
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
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Remote Application Support Analyst (onecontact TECH )
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onecontact TECH *** APPLY HERE - https://onecontact.com.mk/job/detail/remote-application-support-analyst
As an Application Support Analyst, you will be responsible for providing technical support to customers by answering complex questions regarding the operation and usage of smart applications used by one of the largest transportation agencies in North America.
Our ideal candidate is a proactive individual, with strong analytical and excellent communication skills, who has proven SQL knowledge and experience.
Roles & Responsibilities
Support customers and internal staff in all aspects through problem resolution, ensuring that the customer is informed and updated at all times
Handle and close client issues in a timely manner or escalate issues when needed
Identify and resolve recurring or unique customer issues
Write product knowledge base articles, service bulletins, white papers & procedures
Work with the development team for issue resolution, test fixes to ensure that problems have been adequately resolved.
Perform upgrades and post-upgrade support for end-users
Working Hours
Standard 8 hour shift falls between 2 PM - 2 AM CET
What We Can Offer
An Attractive Salary Package + Benefits
1 0% Remote Work - Work From Anywhere
Working In An International Team
Paid Education & Training
Opportunity To Learn & Develop New Skills
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Remote C++ Mid - Senior Software Engineer (onecontact TECH )
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onecontact TECH *** We are looking for an ambitious C++ Software Developer with +3 years of experience to join an international team of Top-Notch Developers. As a Software Developer, you ll be working on a variety of development tasks in a growing organization & you ll focus on our client-server transit workforce solutions.
Roles & Responsilibities
Create new features and maintain existing implementations based on business requirements & technical specifications
Apply principles and methodologies of scrum agile development practices
Document and test to ensure the quality of the completed work requirement
Work on existing code base, fix bugs, maintaing existing code and developing new features
Maintain regular communication with other team members and stakeholders to ensure the quality and timely product deliveries
What We Offer
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
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Remote Pizza Order Taking English Representative (onecontact TECH )
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onecontact TECH *** APPLY HERE - https://onecontact.com.mk/job/detail/remote-pizza-order-taking-english-representative
In this position, you will be receiving calls and entering pizza orders into the system. We are looking for candidates who are fluent in English and have customer service skills. REMOTE Part-Time and Full-Time positions Available.
This is a full time/part-time position
Work hours between 9 PM-9 AM CET
Must be flexible to work shifts as required (evenings, nights, weekends, and holidays)
Duties: Taking food orders - scripted calls
Should be fluent in English
Start immediately
Send CV in English
Plus bonus based on performance.
Responsibilities:
Responding to all incoming data processing requirements in a positive manner.
Provide information to customers and general inquires
Processing orders for customers
Listen, analyze, and take appropriate action to ensure that customer issues are resolved satisfactorily and in a timely manner.
Follow internal company guidelines in regards to call handling
Meet or exceed monthly performance targets including order quality, attendance, and punctuality as well as call handle time.
Requirements:
A quiet room to work
Upload of 10 MB and Download of more than 10 MB for Internet
Windows 10
Subject line: SKPCSRENG
We appreciate the opportunity to review all resumes however, due to volume, only those selected for an interview will be contacted. We are an equal opportunity employer.
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Change Management Manager - Infrastructure (onecontact TECH )
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onecontact TECH *** https://onecontact.com.mk/job/detail/change-management-manager-infrastructure
Change Management Manager - Infrastructure
You are an experienced Change Management Manager-Infrastructure with certifications such as ITIL, PMP is nice to have and have enabled orgranizations in change management from a traditional in-house infrastructure to a cloud-based infrastructure. Our client is based in North America and is a leader in their industry, providing integrated technology solutions for the transportation industry.
Reporting directly to VP of Technology, you will be responsible for ensuring modifications to their IT infrastructure are managed in a controlled and effective way as defined by the IT Change Management Process. Specifically, you will:
Document, prepare, coordinate, and implement changes
Process and allocate tickets in the queues related to Change Management
Communicate and ensure that the change process is understood and followed by all team members
Provide the metrics associated with the change process to demonstrate tangible results, as well as to identify the needed improvement plans
Support the improvement plans of the change process, and participate in other related processes and meetings
Chair the respective Change Advisory Boards
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AWS DevOps Lead (onecontact TECH )
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onecontact TECH *** APPLY HERE - https://onecontact.com.mk/job/detail/aws-devops-lead
If you are a DevOps Lead with amazing communication skills, ability to bridge the gap between Dev and Ops and ability to lead, mentor and take the organization close to the DevOps philosophy and implementation then this position is for you. Our client is a major insurance company in North America and is looking for an experienced DevOps lead
What you’ll be doing
Collaborate and work in an agile team to design, develop, deliver solutions with high degree of
quality
Develop and maintain processes and tool chain automation of software lifecycle
Collaboration with Engineering & Infrastructure teams
Follow DevSecOps best practices for development, security, and operations
Leads SRE bi-weekly meetings consisting of team members from Engineering & Infrastructure
Diagnose high and low-level performance issues in a highly distributed environment
Manage servers on AWS cloud environnent
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Customer Support Analyst (onecontact TECH )
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onecontact TECH *** APPLY HERE - https://onecontact.com.mk/job/detail/customer-support-analyst
Our Global Client is in search of a Customer Support Analyst. We re looking for an individual who is eager to learn and love working with clients. Picture yourself building a successful career, working in a fast-paced environment interacting with different customers daily.
Responsibilities:
As a Customer Care Operator, you’ll be responsible for answering inbound phone lines and assisting customers with their initial steps to getting assistance.
These calls will range from basic questions to their needing immediate assistance for a down system.
While creating a case for their call you will be gathering all the details so you will know which team to get the case to.
Your calming demeanor will assist the client in these tense situations that arise.
After gaining all the important information, the case is passed on to the correct team and the customer either informed or handed off.
Your interaction with the customer sets the tone for the entire case!
Cases will also be logged from emails or through the client portal.
These may require follow up for additional details or they may go straight to the proper teams for handling.
When everyone is busy, you will assist in letting team know that urgent or priority cases have been given to their queues, so the customers get a quick response from our Customer Care team.
You may be asked to reach out to customers to verify information on client system and keep it current.
Accuracy in your work is important when entering this information into our systems as it helps all departments quickly reach out to our customers.
There will also be contacts that come through the Customer Care methods and require you to reach out to other departments such as Sales or Deployment. Follow through on these are critical.
Work Hours:
Mon – Friday
Hours of operation will be between 8 AM Eastern to 8 PM Eastern (US/Canada).
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DevOps Cloud Infrastructure Engineer (onecontact TECH )
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onecontact TECH *** Your Skills and Qualifications
Bachelor degree in Computer Science, Software Engineering or equivalent work experience
5+ years professional experience in a software engineering environment
Experience with Infrastructure as Code tools (eg. Terraform)
Experience with configuration management tools (e.g. SaltStack, Ansible, Puppet, Chef)
Experience with Continuous Integration concepts and tools
Experience delivering highly available and reliable systems
Experience mentoring others
Good communication skills, both verbal and written
Solid working background in Linux
Nice to Have
Familiarity with Docker and Kubernetes
Experience working in an agile environment
Exposure to multiple programming languages
Background in private cloud (Openstack) or AWS
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Technical Project Manager (onecontact TECH )
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onecontact TECH *** Technical Project Manager - https://onecontact.com.mk/job/detail/technical-project-manager
You are experienced project manager who has managed large scale projects in a software development organization and has managed projects which includes on-premise to cloud migrations. PMP and ITIL certifications are a plus and you are looking to add value to our client who is a leader in transport software development
Reporting directly to VP of Technology, you will be responsible for ensuring that major technical projects which include migration from on-premise to cloud are planned, coordinated, and delivered on-time and within budget.
Direct and manage assigned contracts/service agreements/projects from beginning to end within the allotted scope, time, and budget.
Work with various teams across the organization and externally to plan and coordinate delivery efforts.
Manage project scope, timeline, quality, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
Develop, maintain and monitor a Project Schedule and Cost Performance throughout the life-cycle of the project
Proactively manage changes in project scope. Change Management is a large part of the role.
Develop, maintain and monitor a Risk Register to ensure risks are highlighted early with the appropriate mitigation plan to address the risk.
Conduct regular Project Status Meetings with your customers.
Conduct regular Executive Steering Meetings with your customers and internal Executive Sponsors
Coach, motivate, mentor and supervise project team members and contractors, and influence them to take proactive action and accountability for their assigned work
Build, develop, and grow any business relationships vital to the success of the project (internal and external)
Display proactive willingness to learn and understand software/hardware and the mechanics of their implementation and deployment.
Set and continually manage project expectations with team members and other stakeholders.
Develop and deliver progress reports, proposals, requirements documentation, issue logs, action item registers, and presentations, as required.
Contribute to further best practices and tools for project execution and management.
Conduct project post mortems and create recommendation reports in order to identify best practices and lessons learned.
One or more of these engagements must have included a Requirement Compliance Matrix that would have been successfully managed by the candidate.
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Remote Cloud Engineer / Systems Administrator (onecontact TECH )
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onecontact TECH *** APPLY HERE - https://onecontact.com.mk/job/detail/remote-cloud-engineer-systems-administrator
We are looking for a passionate, self motivated communicative Cloud/Systems Administrator who is responsible for managing Windows, Linux servers (on-premise and cloud) and network equipment to ensure high levels of availability and security of the supported business applications.
Key Responsibilities:
Cloud Environments
Manage cloud infrastructure capacity and performance and make recommendations as needed.
Troubleshoot and resolve complex issues with infrastructure Azure services in a timely and efficient manner.
Manage and Provide operational support of Azure/AWS, cloud environments including, but not limited to the following:
Servers
Manage Microsoft Windows Servers and Active Directory,
Manage Microsoft Roles in Active Directory, RDS, VPN, DMZ, DNS, RADIUS.
Execute patch management and security vulnerability maintenance plans on cloud environments/Windows/Linux servers
Experience writing scripts in PowerSehll, Bash, Perl or Python to automate and streamline processes
Operational Management
Manage VMware virtual server environment.
Maintain MS O365 suite.
Maintain end user application access via SSO.
Manage SAN and NAS storage systems.
Manage Microsoft Roles in Active Directory, RDS, VPN, DMZ, DNS, RADIU
Networking, switches, LAN, WAN. Wi-Fi
Support
Respond to alerts and resolve incidents.
Prioritize outstanding issues and manage user’s expectations.
Escalate high priority issues using established guidelines.
Provide technical support effectively within established key performance indicators and SLAs.
Follow and update established service desk and ticket procedures (for Level 2 and 3 support).
Monitor and keep up with industry trends in cloud computing to understand their applicability to current implementations while working with other cloud engineers..
Develop and maintain infrastructure operational support documentation.
Provide after hours support as needed by the team in a rotational manner with other team members
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Remote Senior Full Stack Web Developer (onecontact TECH )
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onecontact TECH *** APPLY HERE - https://onecontact.com.mk/job/detail/remote-senior-full-stack-web-developer
onecontact TECH is looking for a Senior full stack developer with 7+ Years of experience developing web applications, who has a design sense and has worked on both, Front-end and Back-end development. You are comfortable working in PHP, Laravel, React, MySQL and have experience building microservices.
Roles & Responsibilities
Leading the design and implementation of new features, unit and
integration tests, bug fixes, and enhancement of existing code
Create new features and maintain existing implementations based on
business requirement and technical specifications
Apply principles and methodologies of scrum agile development
practices
Execute product specification, system design, development, and system integration
Conduct new technology research, concept specification, and design of individual software components
Provide support in all phases of SDLC and ensure to deliver of high-quality products
Analyze and troubleshoot application issues in a timely fashion Develop the most effective technical solutions to meet business requirements
You will be responsible for creating tasks, adding time estimates, coordinating and working with other team members to ensure that project deliverables are being met
What We Offer
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
Generous Compensation based on Industry Standards + Benefits
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Remote Senior QA Automation Engineer (onecontact TECH )
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onecontact TECH *** APPLY HERE - https://onecontact.com.mk/job/detail/remote-senior-qa-automation-engineer
As a Remote Senior QA Automation Engineer, you’ll be working with our internal team to setup test Framework and build scripts and help implement CI/CD technologies to streamline/integrate QA automation and testing process.
Our team is looking for a Senior QA Automation Engineer who is willing to push the boundaries and learn/implement new technologies.
Roles & Responsibilities
Define processes that enable other QA automation engineers to operate efficiently and effectively when working through projects.
Adopt and promote good software engineering practices (design patterns, DRY Principles, SOLID Principles) to create maintainable automation testing frameworks
Develop and own automation testing strategy, standards, practices, framework and tooling across Squads
Build Test Framework and create/organize scripts for testing web applications
Create automation scripts for regression
System Integration testing for new & existing products
Upgrading the environment to test different versions of an application
Analyzing test results & reporting defects
Work closely with the development team to ensure that the product delivered is free of critical errors.
Have collaborative mindset: Team oriented, Transparent, Open to Learning, Adaptable (ability to embrace new technologies, practices, and methods)
What We Offer
100% Remote Work – Work from anywhere you like as long as you’re connected to the Internet
Opportunity To Learn & Develop New Skills
Work with a collaborative & experienced leadership team that welcomes new ideas & encourages creativity and innovation
Generous Compensation based on Industry Standards + Benefits
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Remote Business Intelligence Developer (onecontact TECH )
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onecontact TECH *** Building reports and creating Dashboards that are visually appealing and deliver actionable knowledge to stakeholder is your passion. You have experience working with Power BI / Azure Data Factory and can develop scripts in Python in a Linux environment is your strength.
What you will be doing
Creating and maintaining dashboards, reports based on the needs and requirements of different business units.
Connecting with diverse datasources and setting data staging area to build various dashboards and reports
Creating reports for business departments, franchisees to streamline and optomize operations
Working with the Infrastructure, and Service Management team to resolve any production issues that require specialist support
Managing stakeholder demand and backlog of reporting requirements and needs
Maintaining relationships with key vendors to plan and adapt the Data Platform roadmap and best leverage the capabilities that we have
Monitoring usage of the Data Platform and working with users to deprecate reports and data sets that are not needed and creating a continuous improvement model for the dataManaging secure access to data sets for the business
Create multiple applications within the power platform to automate accounting operational processes
Work with Developers in design, development and troubleshooting issues
Collaborate with business partners at various levels to research and validate functional requirements
Engage and communicate with stakeholders and development to clarify cross-functional and cross-domain requirements, and overcome cross-team obstacles to meet the overall organizational goals
Review, comment, follow-up and target reported defects and enhancement requests
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Агент во контакт центар (АМСМ УСЛУГИ СПИ на ПАТ )
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АМСМ УСЛУГИ СПИ на ПАТ *** АМСМ УСЛУГИ ПОМОШ НА ПАТ И ИНФОРМАЦИИ има потреба од Агент во контакт центар во Скопје,за работа со полно работно време во 3 смени.
Доколку ги исполнувате потребните квалификации и сакате да ни се придружете и да станете дел од нашиот успешен тим, ја очекуваме вашата кратка биографија и мотивационо писмо на македонски јазик во електронска форма (во PDF или word, апликациите кои треба да се преземаат од линкови нема да бидат разгледани) да ни ја доставите на vrabotuvanje@amsm.com.mk со назнака РАБОТА – Агент во Контакт центар, најдоцна до 14 февруари 2023.
Само избраните кандидати ќе бидат контактирани.
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Административен асистент (МДС СОФТ )
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МДС СОФТ *** Фирмата МДС СОФТ ДОО е софтверска фирма која повеќе години
работи на подрачјето на софтвер за деловно работење.
Имаме потреба од административен асистент за извршување на
следните работни задачи:
- Подршка на клиенти кои работат со софтверот на фирмата
- Изработка на упатства за работа, обука на клиентите
- Архивација на податоци на клиентите,
- Изработка на понуди, договори, фактури за клиентите.
Потребно познавање и работа со office продуктите(word,excel,power point).
Потребно познавање на Англискиот јазик.Активен возач од Б категорија.
Потребна минимум ССС - економско, пожелно ВСС-економски факултет.
Испратете SV на e-mail : stojan@mdssoft.com.mk
Мобилен тел за.контакт : 070 337 532
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Дистрибутер/Магационер (ЕУРО - ТЕКНИКА )
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ЕУРО - ТЕКНИКА *** Бели Еуро Текника Доо го проширува својот тим и вработува
МАГАЦИОНЕР И ВОЗАЧ
Основни должности:
- Извршување на сите работи поврзани за магацинот и стоките кои се наоѓаат во магацинот
- Прием на роба во магацин
- Организирање, распределување и сместување на стоките во магацин
- Издавање, утоварање и истоварање со вилушкар
- Вршење достава низ Македонија
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Економист (ДПТУ КИСИ ТРЕЈД ДОО )
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ДПТУ КИСИ ТРЕЈД ДОО *** Киси Трејд вработува економист со ВСС, со или без работно искуство.
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Магационер (Бели Еуро Текника ДОО Скопје )
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Бели Еуро Текника ДОО Скопје *** Бели Еуро Текника Доо го проширува својот тим и вработува
МАГАЦИОНЕР И ВОЗАЧ
Основни должности:
o Извршување на сите работи поврзани за магацинот и стоките кои се наоѓаат во магацинот
o Прием на роба во магацин
o Организирање, распределување и сместување на стоките во магацин
o Издавање, утоварање и истоварање со вилушкар
o Вршење достава низ Македонија
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Помошник Сметководител (Компанија НМ )
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Компанија НМ *** Познавање на сметководство, сметководител -помошник сметководител.
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2
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Важи од: 20/1/2023
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Огласувач:
onecontact TECH
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Цела Македонија
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APPLY HERE - https://onecontact.com.mk/job/detail/remote-pizza-order-taking-french-bilingual-representative#
As a Pizza Order Taking Representative, you will be responsible for taking calls and entering pizza orders into the system. The ideal candidate for this role is somebody who s fluent in both French and English and has excellent comprehension skills in both languages. Part-Time and Full-Time positions are available.
Roles & Responsibilities
Responding to all incoming calls in a positive manner
Provide information to customers and general inquiries
Listen, analyze, and take appropriate action to ensure that customer issues are resolved satisfactorily and in a timely manner.
Follow internal company guidelines in regards to call handling
Meet or exceed monthly performance targets including data entry quality, attendance, and punctuality as well as call handle time.
Working Hours
Work hours between 9 PM-9 AM CET
What We Offer
Bonuses based on performance
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
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Remote Pizza Order Taking French Representative
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Важи до:
10/2/2023
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Електроника и Телекомуникации
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APPLY HERE - https://onecontact.com.mk/job/detail/remote-pizza-order-taking-french-bilingual-representative#
As a Pizza Order Taking Representative, you will be responsible for taking calls and entering pizza orders into the system. The ideal candidate for this role is somebody who s fluent in both French and English and has excellent comprehension skills in both languages. Part-Time and Full-Time positions are available.
Roles & Responsibilities
Responding to all incoming calls in a positive manner
Provide information to customers and general inquiries
Listen, analyze, and take appropriate action to ensure that customer issues are resolved satisfactorily and in a timely manner.
Follow internal company guidelines in regards to call handling
Meet or exceed monthly performance targets including data entry quality, attendance, and punctuality as well as call handle time.
Working Hours
Work hours between 9 PM-9 AM CET
What We Offer
Bonuses based on performance
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
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2
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Важи од: 20/1/2023
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Огласувач:
onecontact TECH
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Цела Македонија
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APPLY HERE - https://onecontact.com.mk/job/detail/remote-application-support-analyst
As an Application Support Analyst, you will be responsible for providing technical support to customers by answering complex questions regarding the operation and usage of smart applications used by one of the largest transportation agencies in North America.
Our ideal candidate is a proactive individual, with strong analytical and excellent communication skills, who has proven SQL knowledge and experience.
Roles & Responsibilities
Support customers and internal staff in all aspects through problem resolution, ensuring that the customer is informed and updated at all times
Handle and close client issues in a timely manner or escalate issues when needed
Identify and resolve recurring or unique customer issues
Write product knowledge base articles, service bulletins, white papers & procedures
Work with the development team for issue resolution, test fixes to ensure that problems have been adequately resolved.
Perform upgrades and post-upgrade support for end-users
Working Hours
Standard 8 hour shift falls between 2 PM - 2 AM CET
What We Can Offer
An Attractive Salary Package + Benefits
1 0% Remote Work - Work From Anywhere
Working In An International Team
Paid Education & Training
Opportunity To Learn & Develop New Skills
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Remote Application Support Analyst
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Важи до:
10/2/2023
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Информатичка технологија
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APPLY HERE - https://onecontact.com.mk/job/detail/remote-application-support-analyst
As an Application Support Analyst, you will be responsible for providing technical support to customers by answering complex questions regarding the operation and usage of smart applications used by one of the largest transportation agencies in North America.
Our ideal candidate is a proactive individual, with strong analytical and excellent communication skills, who has proven SQL knowledge and experience.
Roles & Responsibilities
Support customers and internal staff in all aspects through problem resolution, ensuring that the customer is informed and updated at all times
Handle and close client issues in a timely manner or escalate issues when needed
Identify and resolve recurring or unique customer issues
Write product knowledge base articles, service bulletins, white papers & procedures
Work with the development team for issue resolution, test fixes to ensure that problems have been adequately resolved.
Perform upgrades and post-upgrade support for end-users
Working Hours
Standard 8 hour shift falls between 2 PM - 2 AM CET
What We Can Offer
An Attractive Salary Package + Benefits
1 0% Remote Work - Work From Anywhere
Working In An International Team
Paid Education & Training
Opportunity To Learn & Develop New Skills
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2
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Важи од: 20/1/2023
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Огласувач:
onecontact TECH
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Скопје
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We are looking for an ambitious C++ Software Developer with +3 years of experience to join an international team of Top-Notch Developers. As a Software Developer, you ll be working on a variety of development tasks in a growing organization & you ll focus on our client-server transit workforce solutions.
Roles & Responsilibities
Create new features and maintain existing implementations based on business requirements & technical specifications
Apply principles and methodologies of scrum agile development practices
Document and test to ensure the quality of the completed work requirement
Work on existing code base, fix bugs, maintaing existing code and developing new features
Maintain regular communication with other team members and stakeholders to ensure the quality and timely product deliveries
What We Offer
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
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Remote C++ Mid - Senior Software Engineer
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Важи до:
10/2/2023
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Информатичка технологија
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We are looking for an ambitious C++ Software Developer with +3 years of experience to join an international team of Top-Notch Developers. As a Software Developer, you ll be working on a variety of development tasks in a growing organization & you ll focus on our client-server transit workforce solutions.
Roles & Responsilibities
Create new features and maintain existing implementations based on business requirements & technical specifications
Apply principles and methodologies of scrum agile development practices
Document and test to ensure the quality of the completed work requirement
Work on existing code base, fix bugs, maintaing existing code and developing new features
Maintain regular communication with other team members and stakeholders to ensure the quality and timely product deliveries
What We Offer
100% Remote Work- Work From Anywhere
Opportunity To Learn & Develop New Skills
An Open & Collaborative Work Environment
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2
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Важи од: 20/1/2023
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Огласувач:
onecontact TECH
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Цела Македонија
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APPLY HERE - https://onecontact.com.mk/job/detail/remote-pizza-order-taking-english-representative
In this position, you will be receiving calls and entering pizza orders into the system. We are looking for candidates who are fluent in English and have customer service skills. REMOTE Part-Time and Full-Time positions Available.
This is a full time/part-time position
Work hours between 9 PM-9 AM CET
Must be flexible to work shifts as required (evenings, nights, weekends, and holidays)
Duties: Taking food orders - scripted calls
Should be fluent in English
Start immediately
Send CV in English
Plus bonus based on performance.
Responsibilities:
Responding to all incoming data processing requirements in a positive manner.
Provide information to customers and general inquires
Processing orders for customers
Listen, analyze, and take appropriate action to ensure that customer issues are resolved satisfactorily and in a timely manner.
Follow internal company guidelines in regards to call handling
Meet or exceed monthly performance targets including order quality, attendance, and punctuality as well as call handle time.
Requirements:
A quiet room to work
Upload of 10 MB and Download of more than 10 MB for Internet
Windows 10
Subject line: SKPCSRENG
We appreciate the opportunity to review all resumes however, due to volume, only those selected for an interview will be contacted. We are an equal opportunity employer.
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Remote Pizza Order Taking English Representative
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Важи до:
10/2/2023
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Електроника и Телекомуникации
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APPLY HERE - https://onecontact.com.mk/job/detail/remote-pizza-order-taking-english-representative
In this position, you will be receiving calls and entering pizza orders into the system. We are looking for candidates who are fluent in English and have customer service skills. REMOTE Part-Time and Full-Time positions Available.
This is a full time/part-time position
Work hours between 9 PM-9 AM CET
Must be flexible to work shifts as required (evenings, nights, weekends, and holidays)
Duties: Taking food orders - scripted calls
Should be fluent in English
Start immediately
Send CV in English
Plus bonus based on performance.
Responsibilities:
Responding to all incoming data processing requirements in a positive manner.
Provide information to customers and general inquires
Processing orders for customers
Listen, analyze, and take appropriate action to ensure that customer issues are resolved satisfactorily and in a timely manner.
Follow internal company guidelines in regards to call handling
Meet or exceed monthly performance targets including order quality, attendance, and punctuality as well as call handle time.
Requirements:
A quiet room to work
Upload of 10 MB and Download of more than 10 MB for Internet
Windows 10
Subject line: SKPCSRENG
We appreciate the opportunity to review all resumes however, due to volume, only those selected for an interview will be contacted. We are an equal opportunity employer.
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2
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Важи од: 20/1/2023
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Огласувач:
onecontact TECH
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Цела Македонија
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https://onecontact.com.mk/job/detail/change-management-manager-infrastructure
Change Management Manager - Infrastructure
You are an experienced Change Management Manager-Infrastructure with certifications such as ITIL, PMP is nice to have and have enabled orgranizations in change management from a traditional in-house infrastructure to a cloud-based infrastructure. Our client is based in North America and is a leader in their industry, providing integrated technology solutions for the transportation industry.
Reporting directly to VP of Technology, you will be responsible for ensuring modifications to their IT infrastructure are managed in a controlled and effective way as defined by the IT Change Management Process. Specifically, you will:
Document, prepare, coordinate, and implement changes
Process and allocate tickets in the queues related to Change Management
Communicate and ensure that the change process is understood and followed by all team members
Provide the metrics associated with the change process to demonstrate tangible results, as well as to identify the needed improvement plans
Support the improvement plans of the change process, and participate in other related processes and meetings
Chair the respective Change Advisory Boards
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Change Management Manager - Infrastructure
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Важи до:
10/2/2023
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Сите дејности
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https://onecontact.com.mk/job/detail/change-management-manager-infrastructure
Change Management Manager - Infrastructure
You are an experienced Change Management Manager-Infrastructure with certifications such as ITIL, PMP is nice to have and have enabled orgranizations in change management from a traditional in-house infrastructure to a cloud-based infrastructure. Our client is based in North America and is a leader in their industry, providing integrated technology solutions for the transportation industry.
Reporting directly to VP of Technology, you will be responsible for ensuring modifications to their IT infrastructure are managed in a controlled and effective way as defined by the IT Change Management Process. Specifically, you will:
Document, prepare, coordinate, and implement changes
Process and allocate tickets in the queues related to Change Management
Communicate and ensure that the change process is understood and followed by all team members
Provide the metrics associated with the change process to demonstrate tangible results, as well as to identify the needed improvement plans
Support the improvement plans of the change process, and participate in other related processes and meetings
Chair the respective Change Advisory Boards
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2
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Важи од: 20/1/2023
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Огласувач:
onecontact TECH
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Цела Македонија
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APPLY HERE - https://onecontact.com.mk/job/detail/aws-devops-lead
If you are a DevOps Lead with amazing communication skills, ability to bridge the gap between Dev and Ops and ability to lead, mentor and take the organization close to the DevOps philosophy and implementation then this position is for you. Our client is a major insurance company in North America and is looking for an experienced DevOps lead
What you’ll be doing
Collaborate and work in an agile team to design, develop, deliver solutions with high degree of
quality
Develop and maintain processes and tool chain automation of software lifecycle
Collaboration with Engineering & Infrastructure teams
Follow DevSecOps best practices for development, security, and operations
Leads SRE bi-weekly meetings consisting of team members from Engineering & Infrastructure
Diagnose high and low-level performance issues in a highly distributed environment
Manage servers on AWS cloud environnent
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AWS DevOps Lead
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Важи до:
10/2/2023
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Информатичка технологија
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APPLY HERE - https://onecontact.com.mk/job/detail/aws-devops-lead
If you are a DevOps Lead with amazing communication skills, ability to bridge the gap between Dev and Ops and ability to lead, mentor and take the organization close to the DevOps philosophy and implementation then this position is for you. Our client is a major insurance company in North America and is looking for an experienced DevOps lead
What you’ll be doing
Collaborate and work in an agile team to design, develop, deliver solutions with high degree of
quality
Develop and maintain processes and tool chain automation of software lifecycle
Collaboration with Engineering & Infrastructure teams
Follow DevSecOps best practices for development, security, and operations
Leads SRE bi-weekly meetings consisting of team members from Engineering & Infrastructure
Diagnose high and low-level performance issues in a highly distributed environment
Manage servers on AWS cloud environnent
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2
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Важи од: 20/1/2023
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Огласувач:
onecontact TECH
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Цела Македонија
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APPLY HERE - https://onecontact.com.mk/job/detail/customer-support-analyst
Our Global Client is in search of a Customer Support Analyst. We re looking for an individual who is eager to learn and love working with clients. Picture yourself building a successful career, working in a fast-paced environment interacting with different customers daily.
Responsibilities:
As a Customer Care Operator, you’ll be responsible for answering inbound phone lines and assisting customers with their initial steps to getting assistance.
These calls will range from basic questions to their needing immediate assistance for a down system.
While creating a case for their call you will be gathering all the details so you will know which team to get the case to.
Your calming demeanor will assist the client in these tense situations that arise.
After gaining all the important information, the case is passed on to the correct team and the customer either informed or handed off.
Your interaction with the customer sets the tone for the entire case!
Cases will also be logged from emails or through the client portal.
These may require follow up for additional details or they may go straight to the proper teams for handling.
When everyone is busy, you will assist in letting team know that urgent or priority cases have been given to their queues, so the customers get a quick response from our Customer Care team.
You may be asked to reach out to customers to verify information on client system and keep it current.
Accuracy in your work is important when entering this information into our systems as it helps all departments quickly reach out to our customers.
There will also be contacts that come through the Customer Care methods and require you to reach out to other departments such as Sales or Deployment. Follow through on these are critical.
Work Hours:
Mon – Friday
Hours of operation will be between 8 AM Eastern to 8 PM Eastern (US/Canada).
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Customer Support Analyst
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Важи до:
10/2/2023
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Сите дејности
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APPLY HERE - https://onecontact.com.mk/job/detail/customer-support-analyst
Our Global Client is in search of a Customer Support Analyst. We re looking for an individual who is eager to learn and love working with clients. Picture yourself building a successful career, working in a fast-paced environment interacting with different customers daily.
Responsibilities:
As a Customer Care Operator, you’ll be responsible for answering inbound phone lines and assisting customers with their initial steps to getting assistance.
These calls will range from basic questions to their needing immediate assistance for a down system.
While creating a case for their call you will be gathering all the details so you will know which team to get the case to.
Your calming demeanor will assist the client in these tense situations that arise.
After gaining all the important information, the case is passed on to the correct team and the customer either informed or handed off.
Your interaction with the customer sets the tone for the entire case!
Cases will also be logged from emails or through the client portal.
These may require follow up for additional details or they may go straight to the proper teams for handling.
When everyone is busy, you will assist in letting team know that urgent or priority cases have been given to their queues, so the customers get a quick response from our Customer Care team.
You may be asked to reach out to customers to verify information on client system and keep it current.
Accuracy in your work is important when entering this information into our systems as it helps all departments quickly reach out to our customers.
There will also be contacts that come through the Customer Care methods and require you to reach out to other departments such as Sales or Deployment. Follow through on these are critical.
Work Hours:
Mon – Friday
Hours of operation will be between 8 AM Eastern to 8 PM Eastern (US/Canada).
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2
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Важи од: 20/1/2023
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Огласувач:
onecontact TECH
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Цела Македонија
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Your Skills and Qualifications
Bachelor degree in Computer Science, Software Engineering or equivalent work experience
5+ years professional experience in a software engineering environment
Experience with Infrastructure as Code tools (eg. Terraform)
Experience with configuration management tools (e.g. SaltStack, Ansible, Puppet, Chef)
Experience with Continuous Integration concepts and tools
Experience delivering highly available and reliable systems
Experience mentoring others
Good communication skills, both verbal and written
Solid working background in Linux
Nice to Have
Familiarity with Docker and Kubernetes
Experience working in an agile environment
Exposure to multiple programming languages
Background in private cloud (Openstack) or AWS
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DevOps Cloud Infrastructure Engineer
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Важи до:
10/2/2023
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Сите дејности
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Your Skills and Qualifications
Bachelor degree in Computer Science, Software Engineering or equivalent work experience
5+ years professional experience in a software engineering environment
Experience with Infrastructure as Code tools (eg. Terraform)
Experience with configuration management tools (e.g. SaltStack, Ansible, Puppet, Chef)
Experience with Continuous Integration concepts and tools
Experience delivering highly available and reliable systems
Experience mentoring others
Good communication skills, both verbal and written
Solid working background in Linux
Nice to Have
Familiarity with Docker and Kubernetes
Experience working in an agile environment
Exposure to multiple programming languages
Background in private cloud (Openstack) or AWS
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2
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Важи од: 20/1/2023
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Огласувач:
onecontact TECH
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Цела Македонија
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Technical Project Manager - https://onecontact.com.mk/job/detail/technical-project-manager
You are experienced project manager who has managed large scale projects in a software development organization and has managed projects which includes on-premise to cloud migrations. PMP and ITIL certifications are a plus and you are looking to add value to our client who is a leader in transport software development
Reporting directly to VP of Technology, you will be responsible for ensuring that major technical projects which include migration from on-premise to cloud are planned, coordinated, and delivered on-time and within budget.
Direct and manage assigned contracts/service agreements/projects from beginning to end within the allotted scope, time, and budget.
Work with various teams across the organization and externally to plan and coordinate delivery efforts.
Manage project scope, timeline, quality, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
Develop, maintain and monitor a Project Schedule and Cost Performance throughout the life-cycle of the project
Proactively manage changes in project scope. Change Management is a large part of the role.
Develop, maintain and monitor a Risk Register to ensure risks are highlighted early with the appropriate mitigation plan to address the risk.
Conduct regular Project Status Meetings with your customers.
Conduct regular Executive Steering Meetings with your customers and internal Executive Sponsors
Coach, motivate, mentor and supervise project team members and contractors, and influence them to take proactive action and accountability for their assigned work
Build, develop, and grow any business relationships vital to the success of the project (internal and external)
Display proactive willingness to learn and understand software/hardware and the mechanics of their implementation and deployment.
Set and continually manage project expectations with team members and other stakeholders.
Develop and deliver progress reports, proposals, requirements documentation, issue logs, action item registers, and presentations, as required.
Contribute to further best practices and tools for project execution and management.
Conduct project post mortems and create recommendation reports in order to identify best practices and lessons learned.
One or more of these engagements must have included a Requirement Compliance Matrix that would have been successfully managed by the candidate.
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Technical Project Manager
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Важи до:
10/2/2023
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Сите дејности
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Technical Project Manager - https://onecontact.com.mk/job/detail/technical-project-manager
You are experienced project manager who has managed large scale projects in a software development organization and has managed projects which includes on-premise to cloud migrations. PMP and ITIL certifications are a plus and you are looking to add value to our client who is a leader in transport software development
Reporting directly to VP of Technology, you will be responsible for ensuring that major technical projects which include migration from on-premise to cloud are planned, coordinated, and delivered on-time and within budget.
Direct and manage assigned contracts/service agreements/projects from beginning to end within the allotted scope, time, and budget.
Work with various teams across the organization and externally to plan and coordinate delivery efforts.
Manage project scope, timeline, quality, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
Develop, maintain and monitor a Project Schedule and Cost Performance throughout the life-cycle of the project
Proactively manage changes in project scope. Change Management is a large part of the role.
Develop, maintain and monitor a Risk Register to ensure risks are highlighted early with the appropriate mitigation plan to address the risk.
Conduct regular Project Status Meetings with your customers.
Conduct regular Executive Steering Meetings with your customers and internal Executive Sponsors
Coach, motivate, mentor and supervise project team members and contractors, and influence them to take proactive action and accountability for their assigned work
Build, develop, and grow any business relationships vital to the success of the project (internal and external)
Display proactive willingness to learn and understand software/hardware and the mechanics of their implementation and deployment.
Set and continually manage project expectations with team members and other stakeholders.
Develop and deliver progress reports, proposals, requirements documentation, issue logs, action item registers, and presentations, as required.
Contribute to further best practices and tools for project execution and management.
Conduct project post mortems and create recommendation reports in order to identify best practices and lessons learned.
One or more of these engagements must have included a Requirement Compliance Matrix that would have been successfully managed by the candidate.
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2
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Важи од: 20/1/2023
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Огласувач:
onecontact TECH
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Цела Македонија
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APPLY HERE - https://onecontact.com.mk/job/detail/remote-cloud-engineer-systems-administrator
We are looking for a passionate, self motivated communicative Cloud/Systems Administrator who is responsible for managing Windows, Linux servers (on-premise and cloud) and network equipment to ensure high levels of availability and security of the supported business applications.
Key Responsibilities:
Cloud Environments
Manage cloud infrastructure capacity and performance and make recommendations as needed.
Troubleshoot and resolve complex issues with infrastructure Azure services in a timely and efficient manner.
Manage and Provide operational support of Azure/AWS, cloud environments including, but not limited to the following:
Servers
Manage Microsoft Windows Servers and Active Directory,
Manage Microsoft Roles in Active Directory, RDS, VPN, DMZ, DNS, RADIUS.
Execute patch management and security vulnerability maintenance plans on cloud environments/Windows/Linux servers
Experience writing scripts in PowerSehll, Bash, Perl or Python to automate and streamline processes
Operational Management
Manage VMware virtual server environment.
Maintain MS O365 suite.
Maintain end user application access via SSO.
Manage SAN and NAS storage systems.
Manage Microsoft Roles in Active Directory, RDS, VPN, DMZ, DNS, RADIU
Networking, switches, LAN, WAN. Wi-Fi
Support
Respond to alerts and resolve incidents.
Prioritize outstanding issues and manage user’s expectations.
Escalate high priority issues using established guidelines.
Provide technical support effectively within established key performance indicators and SLAs.
Follow and update established service desk and ticket procedures (for Level 2 and 3 support).
Monitor and keep up with industry trends in cloud computing to understand their applicability to current implementations while working with other cloud engineers..
Develop and maintain infrastructure operational support documentation.
Provide after hours support as needed by the team in a rotational manner with other team members
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Remote Cloud Engineer / Systems Administrator
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Важи до:
10/2/2023
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Сите дејности
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APPLY HERE - https://onecontact.com.mk/job/detail/remote-cloud-engineer-systems-administrator
We are looking for a passionate, self motivated communicative Cloud/Systems Administrator who is responsible for managing Windows, Linux servers (on-premise and cloud) and network equipment to ensure high levels of availability and security of the supported business applications.
Key Responsibilities:
Cloud Environments
Manage cloud infrastructure capacity and performance and make recommendations as needed.
Troubleshoot and resolve complex issues with infrastructure Azure services in a timely and efficient manner.
Manage and Provide operational support of Azure/AWS, cloud environments including, but not limited to the following:
Servers
Manage Microsoft Windows Servers and Active Directory,
Manage Microsoft Roles in Active Directory, RDS, VPN, DMZ, DNS, RADIUS.
Execute patch management and security vulnerability maintenance plans on cloud environments/Windows/Linux servers
Experience writing scripts in PowerSehll, Bash, Perl or Python to automate and streamline processes
Operational Management
Manage VMware virtual server environment.
Maintain MS O365 suite.
Maintain end user application access via SSO.
Manage SAN and NAS storage systems.
Manage Microsoft Roles in Active Directory, RDS, VPN, DMZ, DNS, RADIU
Networking, switches, LAN, WAN. Wi-Fi
Support
Respond to alerts and resolve incidents.
Prioritize outstanding issues and manage user’s expectations.
Escalate high priority issues using established guidelines.
Provide technical support effectively within established key performance indicators and SLAs.
Follow and update established service desk and ticket procedures (for Level 2 and 3 support).
Monitor and keep up with industry trends in cloud computing to understand their applicability to current implementations while working with other cloud engineers..
Develop and maintain infrastructure operational support documentation.
Provide after hours support as needed by the team in a rotational manner with other team members
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Strana 1 od 2
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