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  Cela Makedonija >>Site dejnosti                                                                                                                                                             

      
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  Senior Full Stack Developer (PHP/Laravel/Vue.js) (onecontact TECH ) onecontact TECH *** https://onecontact.com.mk/job/detail/senior-full-stack-developer-phplaravelvuejs Roles and Responsibilities Develop and maintain scalable, high-quality web applications using PHP/Laravel and Vue.js. Collaborate with cross-functional teams, including designers, project managers, and other developers, to deliver seamless products. Participate in daily stand-ups, sprint planning, and retrospectives to align development tasks with business goals. Conduct code reviews, provide mentorship to junior developers, and ensure adherence to coding best practices. Identify, analyze, and resolve complex technical challenges efficiently. Drive innovation by identifying new features, solutions, and automation opportunities to support business growth and cost optimization. Optimize applications for maximum speed, scalability, and security. Troubleshoot and resolve production issues, ensuring minimal downtime and optimal performance. Continuously improve development processes, including CI/CD pipelines and deployment automation. Stay updated with emerging technologies and trends to integrate best practices into the development lifecycle. What We Offer 100% Remote Work, Hiring from: Brazil, North Macedonia, Albania, Bosnia, Kosovo, and Pakistan. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST
  Senior Project Manager (onecontact TECH ) onecontact TECH *** https://onecontact.com.mk/job/detail/senior-project-manager Roles and Responsibilities Manage and oversee Agile Scrum projects to deliver high-quality web applications within the PHP/Laravel and Vue.js tech stack. Coordinate with stakeholders to define project scope, goals, and deliverables aligned with business objectives. Facilitate sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives. Track and monitor project progress through metrics such as sprint velocity, burndown charts, and issue tracking. Identify roadblocks, risks, and dependencies, and proactively implement mitigation strategies. Prioritize project requirements and tasks based on business value and impact. Ensure effective communication across teams, keeping stakeholders informed of project status and progress. Utilize tools like Jira and Slack to plan, monitor, and report on project development and issue resolution. Maintain an organized and efficient project roadmap, ensuring on-time delivery. Foster collaboration among developers, designers, and product owners to maintain alignment on project goals. Continuously assess and improve project management processes for greater efficiency and quality. What We Offer 100% Remote Work, Hiring from: Brazil, North Macedonia, Albania, Bosnia, Kosovo, and Pakistan. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST
  Remote Network Infrastructure Architect Developer (onecontact TECH ) onecontact TECH *** https://onecontact.com.mk/job/detail/remote-network-infrastructure-architect Roles and Responsibilities Design, implement, and maintain scalable, secure, and robust IT infrastructure. Monitor and troubleshoot performance issues across firewalls, routers, switches, wireless equipment, and cloud environments. Research and implement advanced security tools to safeguard on-premises and cloud systems. Ensure compliance with regulatory frameworks such as HIPAA and NIST. Collaborate with IT, data security, and leadership teams to align infrastructure strategies with business goals. Mentor IT staff and provide guidance on system enhancements and implementations. Lead incident response efforts and perform root cause analysis for critical issues. Evaluate emerging technologies to improve efficiency, scalability, and cost-effectiveness. Manage modernization projects focusing on system performance and network scalability. Create and maintain comprehensive documentation and diagrams for IT systems and solutions. What We Offer 100% Remote Work, Hiring from: North Macedonia, Albania, Bosnia, Kosovo, and Brazil. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST, with availability for after-hours work to handle critical updates and issue resolution.





  

2  Важи од: 18/12/2024    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/senior-full-stack-developer-phplaravelvuejs Roles and Responsibilities Develop and maintain scalable, high-quality web applications using PHP/Laravel and Vue.js. Collaborate with cross-functional teams, including designers, project managers, and other developers, to deliver seamless products. Participate in daily stand-ups, sprint planning, and retrospectives to align development tasks with business goals. Conduct code reviews, provide mentorship to junior developers, and ensure adherence to coding best practices. Identify, analyze, and resolve complex technical challenges efficiently. Drive innovation by identifying new features, solutions, and automation opportunities to support business growth and cost optimization. Optimize applications for maximum speed, scalability, and security. Troubleshoot and resolve production issues, ensuring minimal downtime and optimal performance. Continuously improve development processes, including CI/CD pipelines and deployment automation. Stay updated with emerging technologies and trends to integrate best practices into the development lifecycle. What We Offer 100% Remote Work, Hiring from: Brazil, North Macedonia, Albania, Bosnia, Kosovo, and Pakistan. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST
  Senior Full Stack Developer (PHP/Laravel/Vue.js)  

 Важи до: 31/1/2025   Сите дејности https://onecontact.com.mk/job/detail/senior-full-stack-developer-phplaravelvuejs Roles and Responsibilities Develop and maintain scalable, high-quality web applications using PHP/Laravel and Vue.js. Collaborate with cross-functional teams, including designers, project managers, and other developers, to deliver seamless products. Participate in daily stand-ups, sprint planning, and retrospectives to align development tasks with business goals. Conduct code reviews, provide mentorship to junior developers, and ensure adherence to coding best practices. Identify, analyze, and resolve complex technical challenges efficiently. Drive innovation by identifying new features, solutions, and automation opportunities to support business growth and cost optimization. Optimize applications for maximum speed, scalability, and security. Troubleshoot and resolve production issues, ensuring minimal downtime and optimal performance. Continuously improve development processes, including CI/CD pipelines and deployment automation. Stay updated with emerging technologies and trends to integrate best practices into the development lifecycle. What We Offer 100% Remote Work, Hiring from: Brazil, North Macedonia, Albania, Bosnia, Kosovo, and Pakistan. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST
2  Важи од: 18/12/2024    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/senior-project-manager Roles and Responsibilities Manage and oversee Agile Scrum projects to deliver high-quality web applications within the PHP/Laravel and Vue.js tech stack. Coordinate with stakeholders to define project scope, goals, and deliverables aligned with business objectives. Facilitate sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives. Track and monitor project progress through metrics such as sprint velocity, burndown charts, and issue tracking. Identify roadblocks, risks, and dependencies, and proactively implement mitigation strategies. Prioritize project requirements and tasks based on business value and impact. Ensure effective communication across teams, keeping stakeholders informed of project status and progress. Utilize tools like Jira and Slack to plan, monitor, and report on project development and issue resolution. Maintain an organized and efficient project roadmap, ensuring on-time delivery. Foster collaboration among developers, designers, and product owners to maintain alignment on project goals. Continuously assess and improve project management processes for greater efficiency and quality. What We Offer 100% Remote Work, Hiring from: Brazil, North Macedonia, Albania, Bosnia, Kosovo, and Pakistan. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST
  Senior Project Manager  

 Важи до: 31/1/2025   Сите дејности https://onecontact.com.mk/job/detail/senior-project-manager Roles and Responsibilities Manage and oversee Agile Scrum projects to deliver high-quality web applications within the PHP/Laravel and Vue.js tech stack. Coordinate with stakeholders to define project scope, goals, and deliverables aligned with business objectives. Facilitate sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives. Track and monitor project progress through metrics such as sprint velocity, burndown charts, and issue tracking. Identify roadblocks, risks, and dependencies, and proactively implement mitigation strategies. Prioritize project requirements and tasks based on business value and impact. Ensure effective communication across teams, keeping stakeholders informed of project status and progress. Utilize tools like Jira and Slack to plan, monitor, and report on project development and issue resolution. Maintain an organized and efficient project roadmap, ensuring on-time delivery. Foster collaboration among developers, designers, and product owners to maintain alignment on project goals. Continuously assess and improve project management processes for greater efficiency and quality. What We Offer 100% Remote Work, Hiring from: Brazil, North Macedonia, Albania, Bosnia, Kosovo, and Pakistan. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST
2  Важи од: 18/12/2024    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-network-infrastructure-architect Roles and Responsibilities Design, implement, and maintain scalable, secure, and robust IT infrastructure. Monitor and troubleshoot performance issues across firewalls, routers, switches, wireless equipment, and cloud environments. Research and implement advanced security tools to safeguard on-premises and cloud systems. Ensure compliance with regulatory frameworks such as HIPAA and NIST. Collaborate with IT, data security, and leadership teams to align infrastructure strategies with business goals. Mentor IT staff and provide guidance on system enhancements and implementations. Lead incident response efforts and perform root cause analysis for critical issues. Evaluate emerging technologies to improve efficiency, scalability, and cost-effectiveness. Manage modernization projects focusing on system performance and network scalability. Create and maintain comprehensive documentation and diagrams for IT systems and solutions. What We Offer 100% Remote Work, Hiring from: North Macedonia, Albania, Bosnia, Kosovo, and Brazil. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST, with availability for after-hours work to handle critical updates and issue resolution.
  Remote Network Infrastructure Architect Developer  

 Важи до: 31/1/2025   Сите дејности https://onecontact.com.mk/job/detail/remote-network-infrastructure-architect Roles and Responsibilities Design, implement, and maintain scalable, secure, and robust IT infrastructure. Monitor and troubleshoot performance issues across firewalls, routers, switches, wireless equipment, and cloud environments. Research and implement advanced security tools to safeguard on-premises and cloud systems. Ensure compliance with regulatory frameworks such as HIPAA and NIST. Collaborate with IT, data security, and leadership teams to align infrastructure strategies with business goals. Mentor IT staff and provide guidance on system enhancements and implementations. Lead incident response efforts and perform root cause analysis for critical issues. Evaluate emerging technologies to improve efficiency, scalability, and cost-effectiveness. Manage modernization projects focusing on system performance and network scalability. Create and maintain comprehensive documentation and diagrams for IT systems and solutions. What We Offer 100% Remote Work, Hiring from: North Macedonia, Albania, Bosnia, Kosovo, and Brazil. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST, with availability for after-hours work to handle critical updates and issue resolution.
2  Важи од: 5/12/2024    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/bilingual-remote-compliance-screenings-specialist-french-english Roles & Responsibilities Ability to work with sensitive and confidential information. Maintain 24 hr. response time to emails/ requests/ questions. Ability to meet established workload requirements. Complete work in timely manner and strive to increase productivity. Use of screening software platforms and processing raw data. Thoroughly understand and follow all requirements using available resources to ascertain services required as it relates to assigned duties. Questions and issues should be escalated as appropriate. Performing routine follow-ups, assigned audits to ensure completion of work and minimize aging of cases. Identification of individuals in database. Management of duties with competing demands. Establish and maintain good relationships with contacts. Bring forth suggestions for improvement and encourages company growth. Foster and encourage a team environment by helping colleagues from within and outside the screenings team. Perform miscellaneous duties as assigned to support the daily business activities of the department and the company. What We Offer 100% Remote Work- Work From Anywhere Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. So, if you have a passion to learn & you’re excited about Compliance, Fill up the application form on the right & Submit Your CV Today!
  Bilingual Remote Compliance Screenings Specialist  

 Важи до: 31/12/2024   Сите дејности https://onecontact.com.mk/job/detail/bilingual-remote-compliance-screenings-specialist-french-english Roles & Responsibilities Ability to work with sensitive and confidential information. Maintain 24 hr. response time to emails/ requests/ questions. Ability to meet established workload requirements. Complete work in timely manner and strive to increase productivity. Use of screening software platforms and processing raw data. Thoroughly understand and follow all requirements using available resources to ascertain services required as it relates to assigned duties. Questions and issues should be escalated as appropriate. Performing routine follow-ups, assigned audits to ensure completion of work and minimize aging of cases. Identification of individuals in database. Management of duties with competing demands. Establish and maintain good relationships with contacts. Bring forth suggestions for improvement and encourages company growth. Foster and encourage a team environment by helping colleagues from within and outside the screenings team. Perform miscellaneous duties as assigned to support the daily business activities of the department and the company. What We Offer 100% Remote Work- Work From Anywhere Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. So, if you have a passion to learn & you’re excited about Compliance, Fill up the application form on the right & Submit Your CV Today!
2  Важи од: 5/12/2024    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/bilingual-remote-compliance-screenings-specialist-french-english Roles & Responsibilities Ability to work with sensitive and confidential information. Maintain 24 hr. response time to emails/ requests/ questions. Ability to meet established workload requirements. Complete work in timely manner and strive to increase productivity. Use of screening software platforms and processing raw data. Thoroughly understand and follow all requirements using available resources to ascertain services required as it relates to assigned duties. Questions and issues should be escalated as appropriate. Performing routine follow-ups, assigned audits to ensure completion of work and minimize aging of cases. Identification of individuals in database. Management of duties with competing demands. Establish and maintain good relationships with contacts. Bring forth suggestions for improvement and encourages company growth. Foster and encourage a team environment by helping colleagues from within and outside the screenings team. Perform miscellaneous duties as assigned to support the daily business activities of the department and the company. What We Offer 100% Remote Work- Work From Anywhere Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. So, if you have a passion to learn & you’re excited about Compliance, Fill up the application form on the right & Submit Your CV Today!
  Bilingual Remote Compliance Screenings Specialist  

 Важи до: 31/12/2024   Сите дејности https://onecontact.com.mk/job/detail/bilingual-remote-compliance-screenings-specialist-french-english Roles & Responsibilities Ability to work with sensitive and confidential information. Maintain 24 hr. response time to emails/ requests/ questions. Ability to meet established workload requirements. Complete work in timely manner and strive to increase productivity. Use of screening software platforms and processing raw data. Thoroughly understand and follow all requirements using available resources to ascertain services required as it relates to assigned duties. Questions and issues should be escalated as appropriate. Performing routine follow-ups, assigned audits to ensure completion of work and minimize aging of cases. Identification of individuals in database. Management of duties with competing demands. Establish and maintain good relationships with contacts. Bring forth suggestions for improvement and encourages company growth. Foster and encourage a team environment by helping colleagues from within and outside the screenings team. Perform miscellaneous duties as assigned to support the daily business activities of the department and the company. What We Offer 100% Remote Work- Work From Anywhere Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. So, if you have a passion to learn & you’re excited about Compliance, Fill up the application form on the right & Submit Your CV Today!
2  Важи од: 2/12/2024    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-postgresql-senior-dba Roles and Responsibilities: Manage, optimize, and maintain large on-premise PostgreSQL deployments to ensure high availability, performance, and reliability. Implement montironing metrics and thresholds to ensure database management, performance optimization, and proactive maintenance. Lead initiatives to redesign the PostgreSQL database platform with a focus on increasing automation, reliability, and efficiency. Develop and implement advanced monitoring and logging strategies to enhance visibility, proactively identify potential issues, and resolve them before they impact operations. Collaborate with application development teams to design and implement structured database migration processes that align with best practices and minimize disruptions. Utilize configuration management tools (e.g., SaltStack, Ansible, Puppet) and infrastructure as code frameworks (e.g., Terraform, CloudFormation) to automate database infrastructure tasks and ensure consistency. Utilize Terraform to define, deploy and manage databases in an on-premise environment which is a private cloud. Perform system-level troubleshooting using Linux command line tools to diagnose and resolve system issues efficiently. Continuously identify opportunities for process improvements and contribute to the ongoing enhancement of the database infrastructure. What We Offer 100% Remote Work, Hiring from: North Macedonia, Albania, Bosnia, Kosovo and Pakistan Impactful Work: Be part of a team that plays a critical role in the reliability and scalability of our application platform. Innovative Environment: Work on challenging projects that drive innovation and improve our infrastructure. Collaborative Culture: Join a supportive team that values collaboration, continuous learning, and knowledge sharing. Career Growth: Opportunities to learn and grow in a dynamic and fast-paced environment Working Hours: Monday - Friday 9AM - 5PM EST
  Remote PostgreSQL Senior DBA  

 Важи до: 31/12/2024   Сите дејности https://onecontact.com.mk/job/detail/remote-postgresql-senior-dba Roles and Responsibilities: Manage, optimize, and maintain large on-premise PostgreSQL deployments to ensure high availability, performance, and reliability. Implement montironing metrics and thresholds to ensure database management, performance optimization, and proactive maintenance. Lead initiatives to redesign the PostgreSQL database platform with a focus on increasing automation, reliability, and efficiency. Develop and implement advanced monitoring and logging strategies to enhance visibility, proactively identify potential issues, and resolve them before they impact operations. Collaborate with application development teams to design and implement structured database migration processes that align with best practices and minimize disruptions. Utilize configuration management tools (e.g., SaltStack, Ansible, Puppet) and infrastructure as code frameworks (e.g., Terraform, CloudFormation) to automate database infrastructure tasks and ensure consistency. Utilize Terraform to define, deploy and manage databases in an on-premise environment which is a private cloud. Perform system-level troubleshooting using Linux command line tools to diagnose and resolve system issues efficiently. Continuously identify opportunities for process improvements and contribute to the ongoing enhancement of the database infrastructure. What We Offer 100% Remote Work, Hiring from: North Macedonia, Albania, Bosnia, Kosovo and Pakistan Impactful Work: Be part of a team that plays a critical role in the reliability and scalability of our application platform. Innovative Environment: Work on challenging projects that drive innovation and improve our infrastructure. Collaborative Culture: Join a supportive team that values collaboration, continuous learning, and knowledge sharing. Career Growth: Opportunities to learn and grow in a dynamic and fast-paced environment Working Hours: Monday - Friday 9AM - 5PM EST
2  Важи од: 2/12/2024    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-azure-cloud-dba Roles and Responsibilities Oversee the administration, maintenance, and optimization of Azure SQL Managed Instances, ensuring high availability and performance. Analyze and optimize long-running queries, index strategies, and execution plans to improve database performance. Diagnose and troubleshoot database-related issues, ensuring minimal downtime and quick resolution of problems. Work closely with development teams to optimize application database interactions. Lead efforts to migrate on-premises SQL Server environments to the Azure cloud, ensuring a smooth transition with minimal disruption to the business. Design, implement, and maintain disaster recovery processes, backup strategies, and high availability solutions in line with industry best practices. Ensure the security of the database environment, including managing access, monitoring for security vulnerabilities, and implementing encryption protocols. Develop scripts and automation to streamline database management tasks, such as backups, monitoring, and scaling operations. Collaborate with other teams, including cloud architects, developers, and DevOps, to support infrastructure projects and ensure the seamless integration of database solutions. Maintain comprehensive documentation for database configurations, processes, procedures, and runbooks. What We Offer 100% Remote Work, Hiring from: North Macedonia, Albania, Bosnia, Kosovo, and Brazil. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST
  Remote Azure Cloud DBA  

 Важи до: 31/12/2024   Сите дејности https://onecontact.com.mk/job/detail/remote-azure-cloud-dba Roles and Responsibilities Oversee the administration, maintenance, and optimization of Azure SQL Managed Instances, ensuring high availability and performance. Analyze and optimize long-running queries, index strategies, and execution plans to improve database performance. Diagnose and troubleshoot database-related issues, ensuring minimal downtime and quick resolution of problems. Work closely with development teams to optimize application database interactions. Lead efforts to migrate on-premises SQL Server environments to the Azure cloud, ensuring a smooth transition with minimal disruption to the business. Design, implement, and maintain disaster recovery processes, backup strategies, and high availability solutions in line with industry best practices. Ensure the security of the database environment, including managing access, monitoring for security vulnerabilities, and implementing encryption protocols. Develop scripts and automation to streamline database management tasks, such as backups, monitoring, and scaling operations. Collaborate with other teams, including cloud architects, developers, and DevOps, to support infrastructure projects and ensure the seamless integration of database solutions. Maintain comprehensive documentation for database configurations, processes, procedures, and runbooks. What We Offer 100% Remote Work, Hiring from: North Macedonia, Albania, Bosnia, Kosovo, and Brazil. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST
2  Важи од: 2/12/2024    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-senior-site-reliability-engineer-sre-microsoft-technologies Roles and Responsibilities: Architect and manage scalable infrastructure on Microsoft Azure, utilizing services such as Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, and Logic Apps. Optimize the use of Azure DevOps for continuous integration and continuous deployment (CI/CD) pipelines. Maintain and improve the availability, reliability, and performance of cloud and on-premises environments. Develop, implement, and manage patching strategies for Windows environments, ensuring minimal downtime. Perform regular system upgrades, apply security patches, and troubleshoot issues in production environments. Design and manage rollback strategies for all patches and updates to ensure seamless recovery in case of failures. Create detailed incident response and disaster recovery plans to maintain service continuity. Work with development teams to ensure that microservice-based applications are performant, resilient, and scalable. Monitor the health of microservices and troubleshoot issues related to containerization and orchestration (e.g., Docker, Kubernetes). Automate repetitive tasks such as environment monitoring, scaling, and patch management using PowerShell, Azure CLI, and other automation tools. Develop Infrastructure as Code (IaC) scripts using tools such as Azure Resource Manager (ARM) templates or Terraform. Set up proactive monitoring solutions using Azure Monitor, Application Insights, and third-party tools like Splunk or New Relic. Respond to critical incidents, perform root cause analysis, and implement long-term fixes to prevent recurrence. Collaborate closely with software developers, DevOps engineers, and IT teams to build resilient and maintainable solutions. What We Offer 100% Remote Work, Hiring from: North Macedonia, Albania, Bosnia, Kosovo, and Brazil. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST
  Remote Senior Site Reliability Engineer (SRE)  

 Важи до: 31/12/2024   Сите дејности https://onecontact.com.mk/job/detail/remote-senior-site-reliability-engineer-sre-microsoft-technologies Roles and Responsibilities: Architect and manage scalable infrastructure on Microsoft Azure, utilizing services such as Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, and Logic Apps. Optimize the use of Azure DevOps for continuous integration and continuous deployment (CI/CD) pipelines. Maintain and improve the availability, reliability, and performance of cloud and on-premises environments. Develop, implement, and manage patching strategies for Windows environments, ensuring minimal downtime. Perform regular system upgrades, apply security patches, and troubleshoot issues in production environments. Design and manage rollback strategies for all patches and updates to ensure seamless recovery in case of failures. Create detailed incident response and disaster recovery plans to maintain service continuity. Work with development teams to ensure that microservice-based applications are performant, resilient, and scalable. Monitor the health of microservices and troubleshoot issues related to containerization and orchestration (e.g., Docker, Kubernetes). Automate repetitive tasks such as environment monitoring, scaling, and patch management using PowerShell, Azure CLI, and other automation tools. Develop Infrastructure as Code (IaC) scripts using tools such as Azure Resource Manager (ARM) templates or Terraform. Set up proactive monitoring solutions using Azure Monitor, Application Insights, and third-party tools like Splunk or New Relic. Respond to critical incidents, perform root cause analysis, and implement long-term fixes to prevent recurrence. Collaborate closely with software developers, DevOps engineers, and IT teams to build resilient and maintainable solutions. What We Offer 100% Remote Work, Hiring from: North Macedonia, Albania, Bosnia, Kosovo, and Brazil. Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours: 9am - 5pm EST
2  Важи од: 2/12/2024    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-customer-support-representative Roles & Responsibilities: Respond promptly to customer inquiries via phone, email, and chat regarding product-related issues, service questions, and general inquiries. Efficiently log and manage support cases received through various channels, ensuring accurate and detailed documentation. Conduct outbound calls to customers as necessary, providing assistance and ensuring customer satisfaction. Update and maintain customer information in the customer service database during and after each interaction. Collaborate with the management team to stay informed about company processes, policies, and product updates. Monitor call queues to ensure timely assignment and resolution of customer support cases. Address backlog support cases, liaising with internal team members for necessary follow-ups. Manage various types of cases, including but not limited to Portal access requests, password resets, documentation requests, and operational metrics tracking. Oversee and update contact lists for organizations collaborating with the company. Working Hours Standard 8 hour shift falls between 9 AM - 5 PM EST (US/Canada) What We Can Offer An Attractive Salary Package + Benefits 100% Remote Work - Work From Anywhere Working with an International Team Opportunity To Learn & Develop New Skills Apply Today & Join Our International Team Of IT Professionals!
  Remote Customer Support Representative  

 Важи до: 31/12/2024   Сите дејности https://onecontact.com.mk/job/detail/remote-customer-support-representative Roles & Responsibilities: Respond promptly to customer inquiries via phone, email, and chat regarding product-related issues, service questions, and general inquiries. Efficiently log and manage support cases received through various channels, ensuring accurate and detailed documentation. Conduct outbound calls to customers as necessary, providing assistance and ensuring customer satisfaction. Update and maintain customer information in the customer service database during and after each interaction. Collaborate with the management team to stay informed about company processes, policies, and product updates. Monitor call queues to ensure timely assignment and resolution of customer support cases. Address backlog support cases, liaising with internal team members for necessary follow-ups. Manage various types of cases, including but not limited to Portal access requests, password resets, documentation requests, and operational metrics tracking. Oversee and update contact lists for organizations collaborating with the company. Working Hours Standard 8 hour shift falls between 9 AM - 5 PM EST (US/Canada) What We Can Offer An Attractive Salary Package + Benefits 100% Remote Work - Work From Anywhere Working with an International Team Opportunity To Learn & Develop New Skills Apply Today & Join Our International Team Of IT Professionals!
2  Важи од: 2/12/2024    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-application-support-analyst Skills & Experience: Our ideal candidate is a proactive individual, with strong analytical and excellent communication skills, who has proven SQL knowledge and experience. You have knowledge and experience of database administration task and have used some form of networking troubleshooting tool. Roles & Responsibilities Support customers and internal staff in all aspects through problem resolution, ensuring that the customer is informed and updated at all times Handle and close client issues in a timely manner or escalate issues when needed Identify and resolve recurring or unique customer issues Write product knowledge base articles, service bulletins, white papers & procedures Work with the development team for issue resolution, test fixes to ensure that problems have been adequately resolved. Perform upgrades and post-upgrade support for end-users Job Requirements 4+ Years of Experience providing Level 2 and above technical support Experience writing SQL select, update and other queries Database knowledge (MS SQL and/or Oracle) Working knowledge of various scripting tools and languages (MS SQL Client, TOAD) Knowledge of networking commands to identify and troubleshoot network connectivity Ability to communicate effectively in a remote team environment. Proficiency in English (written and verbal) Strong Problem-solving and Analytical skills Nice-To-Have Experience with Crystal Reports or other ad hoc reporting tools Previous experience with version control tools (SVN) is an asset Microsoft Certifications are a plus Working Hours Standard 8 hour shift falls between 8 AM - 8 PM EST (US/Canada) What We Can Offer An Attractive Salary Package + Benefits 100% Remote Work - Work From Anywhere Working In An International Team Paid Education & Training Opportunity To Learn & Develop New Skills Apply Today & Join Our International Team Of IT Professionals
  Remote Application Support Analyst  

 Важи до: 31/12/2024   Сите дејности https://onecontact.com.mk/job/detail/remote-application-support-analyst Skills & Experience: Our ideal candidate is a proactive individual, with strong analytical and excellent communication skills, who has proven SQL knowledge and experience. You have knowledge and experience of database administration task and have used some form of networking troubleshooting tool. Roles & Responsibilities Support customers and internal staff in all aspects through problem resolution, ensuring that the customer is informed and updated at all times Handle and close client issues in a timely manner or escalate issues when needed Identify and resolve recurring or unique customer issues Write product knowledge base articles, service bulletins, white papers & procedures Work with the development team for issue resolution, test fixes to ensure that problems have been adequately resolved. Perform upgrades and post-upgrade support for end-users Job Requirements 4+ Years of Experience providing Level 2 and above technical support Experience writing SQL select, update and other queries Database knowledge (MS SQL and/or Oracle) Working knowledge of various scripting tools and languages (MS SQL Client, TOAD) Knowledge of networking commands to identify and troubleshoot network connectivity Ability to communicate effectively in a remote team environment. Proficiency in English (written and verbal) Strong Problem-solving and Analytical skills Nice-To-Have Experience with Crystal Reports or other ad hoc reporting tools Previous experience with version control tools (SVN) is an asset Microsoft Certifications are a plus Working Hours Standard 8 hour shift falls between 8 AM - 8 PM EST (US/Canada) What We Can Offer An Attractive Salary Package + Benefits 100% Remote Work - Work From Anywhere Working In An International Team Paid Education & Training Opportunity To Learn & Develop New Skills Apply Today & Join Our International Team Of IT Professionals
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