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  Cela Makedonija >>Site dejnosti                                                                                                                                                             

      
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  Remote Compliance Screenings Specialist (onecontact TECH ) onecontact TECH *** https://onecontact.com.mk/job/detail/remote-compliance-screenings-specialist Roles & Responsibilities Ability to work with sensitive and confidential information. Maintain 24 hr. response time to emails/ requests/ questions. Ability to meet established workload requirements. Complete work in timely manner and strive to increase productivity. Use of screening software platforms and processing raw data. Thoroughly understand and follow all requirements using available resources to ascertain services required as it relates to assigned duties. Questions and issues should be escalated as appropriate. Performing routine follow-ups, assigned audits to ensure completion of work and minimize aging of cases. Identification of individuals in database. Management of duties with competing demands. Establish and maintain good relationships with contacts. Bring forth suggestions for improvement and encourages company growth. Foster and encourage a team environment by helping colleagues from within and outside the screenings team. Perform miscellaneous duties as assigned to support the daily business activities of the department and the company. Working Hours This is a Full-Time Position Mon – Fri ( Shift hours are between 9:00 am – 5:30 pm Eastern Time Zone USA) What We Offer 100% Remote Work- Work From Anywhere Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. So, if you have a passion to learn & you’re excited about Compliance, Fill up the application form on the right & Submit Your CV Today!
  Remote Service Desk IT Support (onecontact TECH ) onecontact TECH *** https://onecontact.com.mk/job/detail/remote-service-desk-it-support Roles & Responsibilities Field incoming help requests from end users via telephone, online support, and e-mail interactions in a courteous and professional manner. Clearly document all pertinent end user identification information, problem details, troubleshooting steps, and final resolution. Prioritize incoming trouble tickets and schedule investigation and resolution accordingly. Escalate problems (when required) to the appropriately experienced analyst. Apply appropriate diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked question resources to aid in problem resolution. Identify and learn appropriate software and hardware items used and supported by the organization. Test fixes to ensure a problem has been adequately resolved. Perform post-resolution follow-ups to help requests whenever appropriate. Evaluate documented resolutions and analyze trends for ways to prevent future problem occurrences. Working Hours Mon - Fri 3 PM - 11 PM or 4 PM - 12 AM CET
  Remote Senior Angular Developer (onecontact TECH ) onecontact TECH *** https://onecontact.com.mk/job/detail/remote-senior-angular-developer Skills & Experience: Roles & Responsibilities Build: Iterate quickly and deliver results with speed. Learn: Adapt and work across the technology stack, wearing different hats as needed. Lead: Take full ownership of projects from start to finish, whether working individually or with additional resources. What We Offer 100% Remote Work, for candidates from Brazil Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours - 9am - 5pm EST Apply Today & Join our international team of Top-Notch Developers!





  

2  Важи од: 29/11/2023    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-compliance-screenings-specialist Roles & Responsibilities Ability to work with sensitive and confidential information. Maintain 24 hr. response time to emails/ requests/ questions. Ability to meet established workload requirements. Complete work in timely manner and strive to increase productivity. Use of screening software platforms and processing raw data. Thoroughly understand and follow all requirements using available resources to ascertain services required as it relates to assigned duties. Questions and issues should be escalated as appropriate. Performing routine follow-ups, assigned audits to ensure completion of work and minimize aging of cases. Identification of individuals in database. Management of duties with competing demands. Establish and maintain good relationships with contacts. Bring forth suggestions for improvement and encourages company growth. Foster and encourage a team environment by helping colleagues from within and outside the screenings team. Perform miscellaneous duties as assigned to support the daily business activities of the department and the company. Working Hours This is a Full-Time Position Mon – Fri ( Shift hours are between 9:00 am – 5:30 pm Eastern Time Zone USA) What We Offer 100% Remote Work- Work From Anywhere Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. So, if you have a passion to learn & you’re excited about Compliance, Fill up the application form on the right & Submit Your CV Today!
  Remote Compliance Screenings Specialist  

 Важи до: 19/1/2024   Сите дејности https://onecontact.com.mk/job/detail/remote-compliance-screenings-specialist Roles & Responsibilities Ability to work with sensitive and confidential information. Maintain 24 hr. response time to emails/ requests/ questions. Ability to meet established workload requirements. Complete work in timely manner and strive to increase productivity. Use of screening software platforms and processing raw data. Thoroughly understand and follow all requirements using available resources to ascertain services required as it relates to assigned duties. Questions and issues should be escalated as appropriate. Performing routine follow-ups, assigned audits to ensure completion of work and minimize aging of cases. Identification of individuals in database. Management of duties with competing demands. Establish and maintain good relationships with contacts. Bring forth suggestions for improvement and encourages company growth. Foster and encourage a team environment by helping colleagues from within and outside the screenings team. Perform miscellaneous duties as assigned to support the daily business activities of the department and the company. Working Hours This is a Full-Time Position Mon – Fri ( Shift hours are between 9:00 am – 5:30 pm Eastern Time Zone USA) What We Offer 100% Remote Work- Work From Anywhere Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. So, if you have a passion to learn & you’re excited about Compliance, Fill up the application form on the right & Submit Your CV Today!
2  Важи од: 17/11/2023    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-service-desk-it-support Roles & Responsibilities Field incoming help requests from end users via telephone, online support, and e-mail interactions in a courteous and professional manner. Clearly document all pertinent end user identification information, problem details, troubleshooting steps, and final resolution. Prioritize incoming trouble tickets and schedule investigation and resolution accordingly. Escalate problems (when required) to the appropriately experienced analyst. Apply appropriate diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked question resources to aid in problem resolution. Identify and learn appropriate software and hardware items used and supported by the organization. Test fixes to ensure a problem has been adequately resolved. Perform post-resolution follow-ups to help requests whenever appropriate. Evaluate documented resolutions and analyze trends for ways to prevent future problem occurrences. Working Hours Mon - Fri 3 PM - 11 PM or 4 PM - 12 AM CET
  Remote Service Desk IT Support  

 Важи до: 17/12/2023   Сите дејности https://onecontact.com.mk/job/detail/remote-service-desk-it-support Roles & Responsibilities Field incoming help requests from end users via telephone, online support, and e-mail interactions in a courteous and professional manner. Clearly document all pertinent end user identification information, problem details, troubleshooting steps, and final resolution. Prioritize incoming trouble tickets and schedule investigation and resolution accordingly. Escalate problems (when required) to the appropriately experienced analyst. Apply appropriate diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked question resources to aid in problem resolution. Identify and learn appropriate software and hardware items used and supported by the organization. Test fixes to ensure a problem has been adequately resolved. Perform post-resolution follow-ups to help requests whenever appropriate. Evaluate documented resolutions and analyze trends for ways to prevent future problem occurrences. Working Hours Mon - Fri 3 PM - 11 PM or 4 PM - 12 AM CET
2  Важи од: 17/11/2023    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-senior-angular-developer Skills & Experience: Roles & Responsibilities Build: Iterate quickly and deliver results with speed. Learn: Adapt and work across the technology stack, wearing different hats as needed. Lead: Take full ownership of projects from start to finish, whether working individually or with additional resources. What We Offer 100% Remote Work, for candidates from Brazil Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours - 9am - 5pm EST Apply Today & Join our international team of Top-Notch Developers!
  Remote Senior Angular Developer  

 Важи до: 17/12/2023   Сите дејности https://onecontact.com.mk/job/detail/remote-senior-angular-developer Skills & Experience: Roles & Responsibilities Build: Iterate quickly and deliver results with speed. Learn: Adapt and work across the technology stack, wearing different hats as needed. Lead: Take full ownership of projects from start to finish, whether working individually or with additional resources. What We Offer 100% Remote Work, for candidates from Brazil Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours - 9am - 5pm EST Apply Today & Join our international team of Top-Notch Developers!
2  Важи од: 17/11/2023    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/technical-project-manager You are experienced project manager who has managed large scale projects in a software development organization and has managed projects which includes on-premise to cloud migrations. PMP and ITIL certifications are a plus and you are looking to add value to our client who is a leader in transport software development Reporting directly to VP of Technology, you will be responsible for ensuring that major technical projects which include migration from on-premise to cloud are planned, coordinated, and delivered on-time and within budget. What you will be Doing Direct and manage assigned contracts/service agreements/projects from beginning to end within the allotted scope, time, and budget. Work with various teams across the organization and externally to plan and coordinate delivery efforts. Manage project scope, timeline, quality, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Develop, maintain and monitor a Project Schedule and Cost Performance throughout the life-cycle of the project Proactively manage changes in project scope. Change Management is a large part of the role. Develop, maintain and monitor a Risk Register to ensure risks are highlighted early with the appropriate mitigation plan to address the risk. Conduct regular Project Status Meetings with your customers. Conduct regular Executive Steering Meetings with your customers and internal Executive Sponsors Coach, motivate, mentor and supervise project team members and contractors, and influence them to take proactive action and accountability for their assigned work Build, develop, and grow any business relationships vital to the success of the project (internal and external) Display proactive willingness to learn and understand software/hardware and the mechanics of their implementation and deployment. Set and continually manage project expectations with team members and other stakeholders. Develop and deliver progress reports, proposals, requirements documentation, issue logs, action item registers, and presentations, as required. Contribute to further best practices and tools for project execution and management. Conduct project post mortems and create recommendation reports in order to identify best practices and lessons learned. One or more of these engagements must have included a Requirement Compliance Matrix that would have been successfully managed by the candidate.
  Technical Project Manager  

 Важи до: 17/12/2023   Сите дејности https://onecontact.com.mk/job/detail/technical-project-manager You are experienced project manager who has managed large scale projects in a software development organization and has managed projects which includes on-premise to cloud migrations. PMP and ITIL certifications are a plus and you are looking to add value to our client who is a leader in transport software development Reporting directly to VP of Technology, you will be responsible for ensuring that major technical projects which include migration from on-premise to cloud are planned, coordinated, and delivered on-time and within budget. What you will be Doing Direct and manage assigned contracts/service agreements/projects from beginning to end within the allotted scope, time, and budget. Work with various teams across the organization and externally to plan and coordinate delivery efforts. Manage project scope, timeline, quality, goals and deliverables that support business goals in collaboration with senior management and stakeholders. Develop, maintain and monitor a Project Schedule and Cost Performance throughout the life-cycle of the project Proactively manage changes in project scope. Change Management is a large part of the role. Develop, maintain and monitor a Risk Register to ensure risks are highlighted early with the appropriate mitigation plan to address the risk. Conduct regular Project Status Meetings with your customers. Conduct regular Executive Steering Meetings with your customers and internal Executive Sponsors Coach, motivate, mentor and supervise project team members and contractors, and influence them to take proactive action and accountability for their assigned work Build, develop, and grow any business relationships vital to the success of the project (internal and external) Display proactive willingness to learn and understand software/hardware and the mechanics of their implementation and deployment. Set and continually manage project expectations with team members and other stakeholders. Develop and deliver progress reports, proposals, requirements documentation, issue logs, action item registers, and presentations, as required. Contribute to further best practices and tools for project execution and management. Conduct project post mortems and create recommendation reports in order to identify best practices and lessons learned. One or more of these engagements must have included a Requirement Compliance Matrix that would have been successfully managed by the candidate.
2  Важи од: 17/11/2023    Огласувач: onecontact TECH   Цела Македонија   APPLY HERE - https://onecontact.com.mk/job/detail/remote-senior-ruby-on-rails-developer As a Ruby on Rails Developer, you will work on a variety of coding challenges and play a crucial role in extending our existing integrations, developing new ones, and ensuring that our integrations meet marketplace requirements. You will collaborate closely with the head of the development team, as well as our support and marketing teams, to build a competitive product and implement new features. We are looking for someone with a passion for coding, a goal-oriented mindset, and a knack for finding creative solutions. Roles & Responsibilities Extend existing integrations and develop new ones. Ensure that our integrations meet application marketplace requirements. Extend the existing API Design, develop, and maintain the core functionality of our B2B ecommerce platform using Ruby on Rails. Collaborate with cross-functional teams, including product managers, designers, and fellow developers, to deliver innovative and scalable solutions. Write clean, efficient, and maintainable code while adhering to best practices in software development. Optimize the platform for speed, reliability, and scalability, ensuring an exceptional user experience. Troubleshoot, debug, and resolve issues reported by clients and ensure smooth platform operation. Stay updated with the latest trends and advancements in Ruby on Rails and apply them to enhance our platform s performance. Lead and mentor junior developers, providing guidance and fostering a collaborative and learning-oriented environment. What We Offer 100% Remote Work- Work From Anywhere Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Apply Today & Join our international team of Top-Notch Developers!
  Remote Senior Ruby on Rails Developer  

 Важи до: 17/12/2023   Сите дејности APPLY HERE - https://onecontact.com.mk/job/detail/remote-senior-ruby-on-rails-developer As a Ruby on Rails Developer, you will work on a variety of coding challenges and play a crucial role in extending our existing integrations, developing new ones, and ensuring that our integrations meet marketplace requirements. You will collaborate closely with the head of the development team, as well as our support and marketing teams, to build a competitive product and implement new features. We are looking for someone with a passion for coding, a goal-oriented mindset, and a knack for finding creative solutions. Roles & Responsibilities Extend existing integrations and develop new ones. Ensure that our integrations meet application marketplace requirements. Extend the existing API Design, develop, and maintain the core functionality of our B2B ecommerce platform using Ruby on Rails. Collaborate with cross-functional teams, including product managers, designers, and fellow developers, to deliver innovative and scalable solutions. Write clean, efficient, and maintainable code while adhering to best practices in software development. Optimize the platform for speed, reliability, and scalability, ensuring an exceptional user experience. Troubleshoot, debug, and resolve issues reported by clients and ensure smooth platform operation. Stay updated with the latest trends and advancements in Ruby on Rails and apply them to enhance our platform s performance. Lead and mentor junior developers, providing guidance and fostering a collaborative and learning-oriented environment. What We Offer 100% Remote Work- Work From Anywhere Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Apply Today & Join our international team of Top-Notch Developers!
2  Важи од: 17/11/2023    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-java-kotlin-senior-software-engineer Roles & Responsibilities Build: Iterate quickly and deliver results with speed. Learn: Adapt and work across the technology stack, wearing different hats as needed. Lead: Take full ownership of projects from start to finish, whether working individually or with additional resources. What We Offer 100% Remote Work, for candidates from Brazil Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours - 9am - 5pm EST Apply Today & Join our international team of Top-Notch Developers!
  Remote Java / Kotlin Senior Software Engineer  

 Важи до: 17/12/2023   Сите дејности https://onecontact.com.mk/job/detail/remote-java-kotlin-senior-software-engineer Roles & Responsibilities Build: Iterate quickly and deliver results with speed. Learn: Adapt and work across the technology stack, wearing different hats as needed. Lead: Take full ownership of projects from start to finish, whether working individually or with additional resources. What We Offer 100% Remote Work, for candidates from Brazil Paid Overtime as needed Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours - 9am - 5pm EST Apply Today & Join our international team of Top-Notch Developers!
2  Важи од: 17/11/2023    Огласувач: onecontact TECH   Цела Македонија   https://onecontact.com.mk/job/detail/remote-full-stack-lead-software-engineer Roles & Responsibilities Working on the design and implementation of new features, unit and integration tests, bug fixes, and enhancement of existing code Create new features and maintain existing implementations based on business requirement and technical specifications Apply principles and methodologies of scrum agile development practices Execute product specification, system design, development, and system integration Conduct new technology research, concept specification, and design of individual software components Provide support in all phases of SDLC and ensure to deliver of high-quality products Analyze and troubleshoot application issues in a timely fashion Develop the most effective technical solutions to meet business requirements Experience working in both pre and postproduction support (some off hours support required) Exposure to project management/project leadership and technical leadership Experience leading a small team (team lead / technical lead) assigning resources and daily task management to a team of junior developers is an asset Hybrid Agile/Waterfall and Jira experience Knowledge or exposure to the broadcasting/media industry is a plus What We Offer 100% Remote Work - North Macedonia, Albania, Bosnia and Herzegovenia, Kosovo or Brazil Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours 9 AM - 5 PM EST Apply Today & Join our international team of Top-Notch Developers!
  Remote Full Stack Lead Software Engineer  

 Важи до: 17/12/2023   Сите дејности https://onecontact.com.mk/job/detail/remote-full-stack-lead-software-engineer Roles & Responsibilities Working on the design and implementation of new features, unit and integration tests, bug fixes, and enhancement of existing code Create new features and maintain existing implementations based on business requirement and technical specifications Apply principles and methodologies of scrum agile development practices Execute product specification, system design, development, and system integration Conduct new technology research, concept specification, and design of individual software components Provide support in all phases of SDLC and ensure to deliver of high-quality products Analyze and troubleshoot application issues in a timely fashion Develop the most effective technical solutions to meet business requirements Experience working in both pre and postproduction support (some off hours support required) Exposure to project management/project leadership and technical leadership Experience leading a small team (team lead / technical lead) assigning resources and daily task management to a team of junior developers is an asset Hybrid Agile/Waterfall and Jira experience Knowledge or exposure to the broadcasting/media industry is a plus What We Offer 100% Remote Work - North Macedonia, Albania, Bosnia and Herzegovenia, Kosovo or Brazil Opportunity To Learn & Develop New Skills An Open & Collaborative Work Environment Generous Compensation based on Industry Standards + Benefits Working Hours 9 AM - 5 PM EST Apply Today & Join our international team of Top-Notch Developers!
2  Важи од: 17/11/2023    Огласувач: onecontact TECH   Цела Македонија   APPLY HERE - https://onecontact.com.mk/job/detail/remote-saas-technical-support Roles & Responsibilities You are empathetic client advocate who can diagnose and triage technical issues related to software, hardware, and integrations. As a first point of contact you are responsible for initial intake of reported customer issues through the life cycle of resolution, including investigating, replicating, and diagnosing issues. Partnering with Client Support Engineers, Client Success, and Engineering to ensure customer concerns are addressed is your passion. Support customers and internal staff in all aspects through problem resolution, ensuring that the customer is informed and updated at all times. Serve as the primary technical support for all of our customers, including multi-tier support and triage of customer issues associated with Transportation software, hardware and systems provide top notch customer experience by providing timely and accurate information Demonstrate an innate ability to get to the root cause of the reported problems and drive resolution through critical thinking, process execution and product knowledge Develop and deliver support materials, documentation and training for new and existing products Create, update and maintain ownership of cases, upholding SLAs ranging from low to critical priority Handle and close client issues in a timely manner or escalate issues when needed. Identify and resolve recurring or unique customer issues. Write product knowledge base articles, service bulletins, white papers & procedures. Work with the development team for issue resolution, test fixes to ensure that problems have been adequately resolved. Provide rotational phone coverage 24/7/365 when assigned and provide support Working Hours Standard 8 hour shift falls between 5 AM - 5 PM EST (US/Canada) What We Can Offer An Attractive Salary Package + Benefits 100% Remote Work - Work From Anywhere Working with an International Team Paid Education & Training Opportunity To Learn & Develop New Skills Apply Today & Join Our International Team Of IT Professionals!
  Remote SaaS Technical Support  

 Важи до: 17/12/2023   Сите дејности APPLY HERE - https://onecontact.com.mk/job/detail/remote-saas-technical-support Roles & Responsibilities You are empathetic client advocate who can diagnose and triage technical issues related to software, hardware, and integrations. As a first point of contact you are responsible for initial intake of reported customer issues through the life cycle of resolution, including investigating, replicating, and diagnosing issues. Partnering with Client Support Engineers, Client Success, and Engineering to ensure customer concerns are addressed is your passion. Support customers and internal staff in all aspects through problem resolution, ensuring that the customer is informed and updated at all times. Serve as the primary technical support for all of our customers, including multi-tier support and triage of customer issues associated with Transportation software, hardware and systems provide top notch customer experience by providing timely and accurate information Demonstrate an innate ability to get to the root cause of the reported problems and drive resolution through critical thinking, process execution and product knowledge Develop and deliver support materials, documentation and training for new and existing products Create, update and maintain ownership of cases, upholding SLAs ranging from low to critical priority Handle and close client issues in a timely manner or escalate issues when needed. Identify and resolve recurring or unique customer issues. Write product knowledge base articles, service bulletins, white papers & procedures. Work with the development team for issue resolution, test fixes to ensure that problems have been adequately resolved. Provide rotational phone coverage 24/7/365 when assigned and provide support Working Hours Standard 8 hour shift falls between 5 AM - 5 PM EST (US/Canada) What We Can Offer An Attractive Salary Package + Benefits 100% Remote Work - Work From Anywhere Working with an International Team Paid Education & Training Opportunity To Learn & Develop New Skills Apply Today & Join Our International Team Of IT Professionals!
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