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Remote Application Support Analyst
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Основна дејност |
Сите дејности
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Огласувач |
onecontact TECH
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Регион |
Цела Македонија
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Отворен од |
19/3/2024
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Отворен до |
28/4/2024
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Плата |
Нема информација
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Број на работни
места |
Нема информација
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Вид на работување |
Сите видови на вработување
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Телефон |
Нема информација
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E-Mail |
jobs@onecontact.com.mk
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Потребни квалификации |
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Job Requirements
4+ Years of Experience providing Level 2 and above technical support
Experience writing SQL select, update and other queries
Database knowledge (MS SQL and/or Oracle)
Working knowledge of various scripting tools and languages (MS SQL Client, TOAD)
Knowledge of networking commands to identify and troubleshoot network connectivity
Ability to communicate effectively in a remote team environment. Proficiency in English (written and verbal)
Strong Problem-solving and Analytical skills
Nice-To-Have
Experience with Crystal Reports or other ad hoc reporting tools
Previous experience with version control tools (SVN) is an asset
Microsoft Certifications are a plus
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Детали за огласот |
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https://onecontact.com.mk/job/detail/remote-application-support-analyst
Skills & Experience:
Our ideal candidate is a proactive individual, with strong analytical and excellent communication skills, who has proven SQL knowledge and experience. You have knowledge and experience of database administration task and have used some form of networking troubleshooting tool.
Roles & Responsibilities
Support customers and internal staff in all aspects through problem resolution, ensuring that the customer is informed and updated at all times
Handle and close client issues in a timely manner or escalate issues when needed
Identify and resolve recurring or unique customer issues
Write product knowledge base articles, service bulletins, white papers & procedures
Work with the development team for issue resolution, test fixes to ensure that problems have been adequately resolved.
Perform upgrades and post-upgrade support for end-users
Working Hours
Standard 8 hour shift falls between 8 AM - 8 PM EST (US/Canada)
What We Can Offer
An Attractive Salary Package + Benefits
100% Remote Work - Work From Anywhere
Working In An International Team
Paid Education & Training
Opportunity To Learn & Develop New Skills
Apply Today & Join Our International Team Of IT Professionals!
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Други огласи од истата дејност
2
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Огласувач:
onecontact TECH
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Цела Македонија
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Job Requirements
6+ years of experience working with Front-End Development, utilizing Angular or related technologie
Expertise in front-end development, particularly with Angular, RxJS and TypeScript/JavaScript to create exceptional user interfaces and user experiences.
Back-end development skills, including proficiency in Java, Kotlin, or related technologies, to complement and enhance the overall software stack
Proficiency in working with relational databases, particularly PostgreSQL, encompassing schema design and query performance optimization.
Experience using version control solutions like BitBucket or GitHub.
A knack for iterating on solutions, effectively responding to change, proposing innovative approaches, and demonstrating a history of learning and applying emerging technologies.
The ability to develop software that aligns seamlessly with architectural requirements.
Leadership and/or mentorship experience, coupled with a passion for fostering a collaborative culture within the team.
Nice to have:
Experience with technologies like GraphQL, Pub/Sub, Kafka, and bonus points for familiarity with Apache Camel.
Prior experience working within Google Cloud.
Demonstrated ability to design and architect straightforward solutions to complex problems.
Understanding and application of engineering best practices.
Proficiency in assisting cross-functional teams in defining robust, well-defined stories and delivering high-quality code.
Proficiency in unit and integration testing frameworks.
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Remote Senior Angular Developer
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Сите дејности
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Важи до: 28/4/2024
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Job Requirements
6+ years of experience working with Front-End Development, utilizing Angular or related technologie
Expertise in front-end development, particularly with Angular, RxJS and TypeScript/JavaScript to create exceptional user interfaces and user experiences.
Back-end development skills, including proficiency in Java, Kotlin, or related technologies, to complement and enhance the overall software stack
Proficiency in working with relational databases, particularly PostgreSQL, encompassing schema design and query performance optimization.
Experience using version control solutions like BitBucket or GitHub.
A knack for iterating on solutions, effectively responding to change, proposing innovative approaches, and demonstrating a history of learning and applying emerging technologies.
The ability to develop software that aligns seamlessly with architectural requirements.
Leadership and/or mentorship experience, coupled with a passion for fostering a collaborative culture within the team.
Nice to have:
Experience with technologies like GraphQL, Pub/Sub, Kafka, and bonus points for familiarity with Apache Camel.
Prior experience working within Google Cloud.
Demonstrated ability to design and architect straightforward solutions to complex problems.
Understanding and application of engineering best practices.
Proficiency in assisting cross-functional teams in defining robust, well-defined stories and delivering high-quality code.
Proficiency in unit and integration testing frameworks.
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Job Requirements
5+ years of software automation testing experience with Desktop, Mobile, and web-based applications
Experience in using Postgress SQL & other relational databases
Strong development experience in (JavaScript, TypeScript) and using tools like Playwright, Cypress, Puppeteer, Protractor )
Strong written and verbal communication skills, including the ability to present ideas and suggestions clearly and effectively.
Experience with automated API frameworks and tools like Postman
You have experience performing API testing and have experience using API testing tools.
You have worked with DevOps team and are familiar with Jenkins
Solid understanding of Pipelines, CI/CD and have experience working with DevOps team
Project Specific Details
Support Core and Cloud backup and recovery products for safegurding data
Work with a global distributed team
Opportunity to work in cloud technologies and learn NoSQL DynamoDB
Home Office Setup
Fiber Optic internet connection
Good Backup Battery and UPS setup to work from home
A quite place to conduct remote meetings with team
Laptop will be provided
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Remote QA Automation Engineer
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Сите дејности
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Важи до: 17/5/2024
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Job Requirements
5+ years of software automation testing experience with Desktop, Mobile, and web-based applications
Experience in using Postgress SQL & other relational databases
Strong development experience in (JavaScript, TypeScript) and using tools like Playwright, Cypress, Puppeteer, Protractor )
Strong written and verbal communication skills, including the ability to present ideas and suggestions clearly and effectively.
Experience with automated API frameworks and tools like Postman
You have experience performing API testing and have experience using API testing tools.
You have worked with DevOps team and are familiar with Jenkins
Solid understanding of Pipelines, CI/CD and have experience working with DevOps team
Project Specific Details
Support Core and Cloud backup and recovery products for safegurding data
Work with a global distributed team
Opportunity to work in cloud technologies and learn NoSQL DynamoDB
Home Office Setup
Fiber Optic internet connection
Good Backup Battery and UPS setup to work from home
A quite place to conduct remote meetings with team
Laptop will be provided
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Job Requirements:
7+ years of experience working with Software Development, utilizing Java, Kotlin or related technologies
High competency with Kotlin (or Java) and Spring Boot, including experience applying advanced patterns using sealed classes and generics.
Proficiency in working with relational databases like PostgreSQL, including schema design and query performance tuning.
Strong understanding of object-oriented programming (OOP) and software design principles.
Experience with Typescript/Javascript frameworks such as Angular and RxJS.
Experience with version control solutions like BitBucket or GitHub.
Ability to iterate on solutions, respond to change effectively, propose and explore new opportunities, and demonstrate a track record of learning and applying new technologies.
Ability to develop software that meets architectural requirements.
Leadership and/or mentorship experience, with a passion for building a collaborative culture.
Nice to have:
Experience with technologies such as GraphQL, Pub/Sub, Kafka, and bonus points for familiarity with Apache Camel.
Prior experience working within Google Cloud.
Demonstrated ability to design and architect simple solutions to complex problems.
Understanding and utilization of engineering best practices.
Ability to help cross-functional teams develop robust, well-defined stories and deliver high-quality code.
Proficiency in unit and integration testing frameworks.
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Remote Java / Kotlin Senior Software Engineer
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Сите дејности
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Важи до: 28/4/2024
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Job Requirements:
7+ years of experience working with Software Development, utilizing Java, Kotlin or related technologies
High competency with Kotlin (or Java) and Spring Boot, including experience applying advanced patterns using sealed classes and generics.
Proficiency in working with relational databases like PostgreSQL, including schema design and query performance tuning.
Strong understanding of object-oriented programming (OOP) and software design principles.
Experience with Typescript/Javascript frameworks such as Angular and RxJS.
Experience with version control solutions like BitBucket or GitHub.
Ability to iterate on solutions, respond to change effectively, propose and explore new opportunities, and demonstrate a track record of learning and applying new technologies.
Ability to develop software that meets architectural requirements.
Leadership and/or mentorship experience, with a passion for building a collaborative culture.
Nice to have:
Experience with technologies such as GraphQL, Pub/Sub, Kafka, and bonus points for familiarity with Apache Camel.
Prior experience working within Google Cloud.
Demonstrated ability to design and architect simple solutions to complex problems.
Understanding and utilization of engineering best practices.
Ability to help cross-functional teams develop robust, well-defined stories and deliver high-quality code.
Proficiency in unit and integration testing frameworks.
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Други огласи од истиот регион
2
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Огласувач:
onecontact TECH
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Цела Македонија
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Qualifications
Native level fluency in English is mandatory
2+ years of experience in a professional function
Considerable experience using Microsoft Office Suite and Outlook + ability to learn/utilize other software packages relevant to the role.
Strong sense of urgency, integrity, and ability to multitask in a team-centered environment
Ability to perform duties with minimal supervision and exercise independent judgment and discretion as required
Excellent time management & organizational skills with the ability to meet tight deadlines
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Remote Compliance Screenings Specialist
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Сите дејности
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Важи до: 28/4/2024
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Qualifications
Native level fluency in English is mandatory
2+ years of experience in a professional function
Considerable experience using Microsoft Office Suite and Outlook + ability to learn/utilize other software packages relevant to the role.
Strong sense of urgency, integrity, and ability to multitask in a team-centered environment
Ability to perform duties with minimal supervision and exercise independent judgment and discretion as required
Excellent time management & organizational skills with the ability to meet tight deadlines
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Job Requirements
Degree or diploma in Information Technology, Computer Science, or equivalent
High proficiency in English
5+ years of experience in a System Administrator/Engineer role.
VMware Data Center VCP (VMware Certified Professional) certificate or above.
Rotating after-hours support for urgent infrastructure outages/issues
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Remote Senior System Administrator
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Сите дејности
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Важи до: 28/4/2024
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Job Requirements
Degree or diploma in Information Technology, Computer Science, or equivalent
High proficiency in English
5+ years of experience in a System Administrator/Engineer role.
VMware Data Center VCP (VMware Certified Professional) certificate or above.
Rotating after-hours support for urgent infrastructure outages/issues
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2
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Огласувач:
onecontact TECH
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Цела Македонија
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Qualifications:
1-2 years of experience in effectively managing and resolving support tickets.
Proficiency in using ticketing systems such as Zendesk, Jira, or equivalent.
Preferable experience with CRM systems like Salesforce
Fluent in spoken and written English.
Strong multitasking abilities with a positive attitude towards problem-solving.
Previous experience working in a software company.
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Remote Customer Support Representative
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Сите дејности
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Важи до: 17/5/2024
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Qualifications:
1-2 years of experience in effectively managing and resolving support tickets.
Proficiency in using ticketing systems such as Zendesk, Jira, or equivalent.
Preferable experience with CRM systems like Salesforce
Fluent in spoken and written English.
Strong multitasking abilities with a positive attitude towards problem-solving.
Previous experience working in a software company.
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